Arun Kumar
Madurai
Summary
A Certified Network Engineer with seven years of professional experience in cisco devices,F5 Load balancer and SDWAN. A strong history of monitoring networks with over 100K users and maintained license, upgrade, and backup schedules, monitored LAN/WAN network performance, and performed complex hardware and software installations.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior Network Analyst
HCL Technologies Limited
Madurai
03.2017 - Current
- Maintain and troubleshoot the Network Infrastructure remotely for different sites in the USA and Europe
- Review, recommend and implement new processes to achieve or improve the site level SLAs
- Work on networking devices as Cisco Routers and Cisco Switch 6509 Cisco, 3750, 3550, etc
- Work with the Network Engineering and Production groups to design and qualify new innovative switch and router solutions
- Coordinate with multiple ISP (ATT, T mobile, Verizon, Time Warner, Fastweb, COLT & Lumen ) for chronic issues
- Work with tools like opsware (Net DB) for Network database &configuration backup; Stat seeker & Matos tool for bandwidth utilization; Netcure for Network monitoring; HP service centre, Nexus & Sales force for ticketing
- Maintain proper documentation of Network Inventory and Network Lan/Wan Diagrams
- Handle operational and critical activities to ensure the backup and monitoring of Network Devices and Wan- links
- Direct all operations with respect to installation support, network service and ensure availability of inventory of network systems and bandwidth in provisioning on networks
- Coordinate with FedEx Engineering Team for carrying out any Change Request in Production Network as per their requirements
- Manage 24 hours pre and post monitoring of User Traffic for Change Requests carried out in Production Network
- Take immediate action in case of any Network Outage or Drop-in User Traffic
- Engage in high severity production incidents and problem tickets in support of network services and related network infrastructure devices
- Resolve network related issues with Router, Switch, PC, Scanner, Printer, Scales, Phones, Servers etc
- Worked on SDWAN and F5 systems
Education
ME - VLSI Design
PSNA College of Engineering & Technology, Anna University, Chennai
BE - ECE
VSB Engineering College, Anna University, Chennai
Skills
NetworkingEngineeringProduction ManagementTicket & Escalation ManagementTechnical SupportProcess ImprovementClient Service ManagementRouting Protocols: Static routing, RIP, EIGRP, OSPF, BGP-4Networking Concepts: OSI Model, TCP/IP, Static Routes, Access list, NAT/PAT, Route Map, Sub netting, Route RedistributionMPLS: Labelling, VPN, GRE, DMVPN, IPSEC, MPLS, etcLAN Protocols: IEEE 8021q, ISL, VLAN , VTP, STP, RSTP, VLAN, DHCP, NAT/PAT, Port security, TrunkingRedundancy: HSRP/VRRP, GLBP, PAGP/LACP, Ether ChannelLab Tools & S/W: Wire shark, GNS3, Network simulator
Hardware: Cisco Routers Series 2600, 2800, 2981, 3600, 7609 and Cisco 2950, 3400, 3750, 3751 series switch and Cisco layer3 Switch (6509, 6506, 6504) F5 load balancerSDWAN
Certification
CCNA certified Network Engineer
Accomplishments
Certified by a client for exceeding above and beyond delivering the purple promise.
Attributes
- Achiever
- Adaptable
- Flexible
- Innate Problem-solver
- Positive
- Never Giveup
Projects
FedEx, 58 members, 03/2017, Present, F5, cisco , netdb , PDSM, webcorn, netcure, ECM portal
Timeline
Senior Network Analyst
HCL Technologies Limited
03.2017 - Current
ME - VLSI Design
PSNA College of Engineering & Technology, Anna University, Chennai
BE - ECE
VSB Engineering College, Anna University, Chennai