Arun Kumar J

Oct 2023 – Present

• Oversee complete hospital operations and administration
• Implement SOPs to improve productivity and service quality
• Manage budgets, vendors, and operational costs
• Coordinate with clinical and non-clinical teams
• Ensure compliance with statutory and regulatory requirements
• Deepam Eye Hospital - Senior Manager - Operations (SCH)| Feb 2023 – Oct 2023
• Managed day-to-day hospital operations
• Improved workflow efficiency and patient turnaround time
• Supervised departmental performance and reporting

Dr.Agarwal's Eye Hospital Operations Manager – CH | Aug 2016 – Dec 2022

• Led end-to-end operations of the hospital unit
• Handled manpower planning, training, and performance reviews
• Managed budgeting, audits, and vendor coordination
• Improved patient satisfaction through service quality initiatives

New Venus Opticals Senior Optical Sales Executive | Jul 2014 – Jul 2016

• Managed optical sales and customer service
• Achieved sales targets and improved walk-in conversions
• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.