ARUN KUMAR KUNWAR
Noida
Summary
Seeking assignments in Assets Division in Banking, with a growth oriented organization of repute.
A competent professional with overall 15+ years of cross functional experience in Sales and Marketing, Advisory Services, Customer Relationship Management, , Mortgages, etc Demonstrated excellence in executing the entire project right from scratch to its completion. Proven abilities in handling various multiple assets products activities encompassing planning, surveying & business development. Extensive experience in system study, requirements gathering and analysis. An Effective communicator with excellent interpersonal & relationship management skills..
Overview
19
19
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior Manager
Axis Bank Ltd.
NEW DELHI
02.2024 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Regularly achieved or surpassed the performance goals established by senior leadership.
Senior Manager
Kotak Mahindra Bank Ltd
NEW DELHI
05.2019 - 01.2024
- Corporate Marketing
- Sales Promotion Activities
- Achieving monthly target
- Handling a sales team
- Retail Marketing
- DSA handling
- Loan against property, Overdraft, Case Credit etc
- Working Capital
- Advisory Services
- Mapping client’s requirements and providing consultancy services entailing
- Strategic advice on current product, market potential & future expectations
- Branch Operations
- Critical role in the organization with key challenges of business growth, portfolio growth & leadership
Sales Manager
Tata Capital Housing Finance Ltd
NEW DELHI
02.2018 - 04.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Manager
Deutsche Bank
NEW DELHI
09.2015 - 01.2018
- Addressed customer relationship concerns, ensuring prompt resolutions and enhancing client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Relationship Manager
India Bulls Housing Finance Ltd
07.2014 - 08.2015
- Engaged with customer concerns and skillfully managed complaints to enhance overall satisfaction.
Sales Officer
Kotak Mahindra Bank Ltd
10.2008 - 06.2014
- Boosted customer satisfaction through prompt follow-ups and tailored service offerings.
Relationship Manager
GE Money Home Loan
02.2007 - 09.2008
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Sales Executive
ICICI Bank Home Loans
03.2006 - 01.2007
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Education
B.Sc. Chemistry (Hons.) - Chemistry
B.R.A Bihar University
Bihar 01.1997 - 01.2002
12th - undefined
B.I.E.C.
High School Diploma -
B.S.E.B.
Bihar 03.1993 - 04.1994
Skills
Strategic planning
Talent development
Operations management
Resource allocation
Cross-functional collaboration
Data analytics
Market analysis
Human resources management
Cross-functional team coordination
Troubleshooting and problem resolution
Organizational development
Sales channel analytics
Problem-solving
Problem-solving abilities
Work Planning and Prioritization
Process improvement
Costomer relationship management
Roles And Responsibilities
- Corporate Marketing
- Sales Promotion Activities
- Achieving monthly target
- Handling a sales team
- Retail Marketing
- DSA handling
- Loan against property, Overdraft, Case Credit
- Advisory Services
- Mapping client’s requirements and providing consultancy services
- Strategic advice on current product, market potential & future expectations
- Branch Operations
- Ensuring consistent profitability for the business
- Leading a large team to deliver the company’s vision and mission
- Continuous focus on branch performance and market practices
- Assessing needs of clients and charting out viable finance portfolio
- Evaluating loan proposals and sanctioning loans (Mortgages)
- Preparing and checking loan applications
- Ensuring system entry/recording of sanctions
- Formulating annual business plans/strategies for maximizing profitability
Additional Qualifications
Basic knowledge of Computer (Windows – 98, Ms Word, Excel, PowerPoint, Internet & Networking)
Summaryofskills
15+ years, Sales and Marketing, Advisory Services, Customer Relationship Management, Mortgages, Executing projects from scratch to completion, Handling multiple asset product activities, System study and requirements gathering, Excellent interpersonal and relationship management skills
Personal Information
- Father's Name: Sh Awadhesh Kunwar
- Date of Birth: 01/05/79
- Nationality: Indian
- Marital Status: Married
Timeline
Senior Manager
Axis Bank Ltd.
02.2024 - Current
Senior Manager
Kotak Mahindra Bank Ltd
05.2019 - 01.2024
Sales Manager
Tata Capital Housing Finance Ltd
02.2018 - 04.2019
Sales Manager
Deutsche Bank
09.2015 - 01.2018
Relationship Manager
India Bulls Housing Finance Ltd
07.2014 - 08.2015
Sales Officer
Kotak Mahindra Bank Ltd
10.2008 - 06.2014
Relationship Manager
GE Money Home Loan
02.2007 - 09.2008
Sales Executive
ICICI Bank Home Loans
03.2006 - 01.2007
B.Sc. Chemistry (Hons.) - Chemistry
B.R.A Bihar University
01.1997 - 01.2002
High School Diploma -
B.S.E.B.
03.1993 - 04.1994
12th - undefined
B.I.E.C.
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