

1. Objective:
Team Leadership: Having a track record for building high-morale and high-performance teams by
attracting quality talent, coaching and mentoring team members.
Business Operations: Has strong problem-solving skills and meeting Business metrics with can do
attitude.
Business Analysis: Having excels in delivering and reporting data with leadership team to proactively
address issues and make decisions for different stakeholder and Geographic region.
Keen and in-depth understanding of the process, tools and technologies, Dynamic leader and mentor,
able to build team and inspire individuals to strive towards ever higher levels of achievement.
I’m an experience professional with experience in Quality, Team Managing and processing across Fin
Crime Threat Management like TMS, CDD (customer Due Diligence) ECDD (Enhance customer Due
Diligence), PEP Screening, Sanctions Check, Media Monitoring, KYC and submitting SMR (Suspicious
Matter Report) to the regulator.
Assisted in managing a team of over 20 members specialising in KYC/AML due diligence.
Supported quality assurance efforts to ensure standards were maintained.
Fostered a client-focused approach in team operations.
Collaborated with team members to strengthen CDD and EDD processes.
Aided in adhering to business-critical protocols and regulatory requirements.
Facilitated task allocation and volume management, ensuring expectations were met.
Conducted performance reviews and supported the provision of SME training.
Executed BAU operations within SLA and QA parameters.
Provided daily functional management for the client ID process.
Reported on monthly metrics for team performance.
* Daily overview of index changes, verify bottom-up constituents'
performancevs top-down index level performance.
*Check new adds/drops for all 3 regions
like Asia, Middle east and American countries.
Handled customer concerns and escalated major issues to supervisor.•
*Resolved customer queries and problems using effective
communication and providing step-by-step solutions.
•
*Expertise in the production of products such as NDA, DSS, FMS,
FileZilla,
*Salesforce, XMI, EIKON, JIRA and IMINT (internal).
*Processing financial data in terms of indices constituents and
weightings.
*Responsible for calculating and processing of various corporate actions
such
as Merger and Acquisitions, Demergers, Share-dividend issue events etc.
*Running the Excel Macro to check the Additions, Deletions of any
companies in
different indices of various markets and checking the Share
number/Weighting
variations of any companies in particular indices.
*Periodic Index rebalance based on index methodology.
*Provide new adds/deletes information and on daily basis until index
elective
date, changes in daily pro-forma file and corporate action to the trading
team.
*Ensure that the corporate actions are properly implemented in the
calculation
of the indexes and are reflected in Refinitiv and custom indices.
*Index construction, Calculation and maintenance using the most
trusted and
widely used methodologies such as free float market capitalization,
equal
weighted and other custom Calculation.