Arun Lakshmanan
Artificial Intelligence Leader
Chennai,TN
Summary
- A persuasive & influential professional with strong exposure in building strategies, project management, and related technical consulting by providing solutions.
- Accelerated outbound sales cycle by 110% by designing and implementing Go To Market strategies
- Established and curated strategic partnerships in AI and Automation which resulted in adding $2 M additional revenue.
- Ensure resources are appropriately allocated to billing or resource management groups, maintaining a bench strength lesser than 30%.
- Developed and implemented organization-wide automation strategies and plans across various verticals.
- Sketched big data strategic plans, technology roadmap, talent acquisitions plans and mentoring team for cutting edge technology competitiveness.
- Helped Artificial Intelligence and Machine Learning revenue to be increased 80% in revenue YoY Lead efforts to embed data-driven decision-making processes across the organization.
- Established and led a robust R&D team focused on Generative AI and cloud services to develop innovative domain-specific and domain-agnostic solutions
- A consistent achiever, champion, warrior, tenacious and a commander.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Practice Manager for Artificial Intelligence and Machine Learning
Aspire Systems
10.2021 - Current
- As a Senior Leader, I held responsible for pre-sales, delivery management, partnership engagement, profit & loss, and interactions with Marketing, Finance/Accounts, and Human Resources.
- My role included building solutions and proposals, developing and maintaining a strong Go-To-Market (GTM) strategy, and managing the R&D unit and partnerships to meet revenue targets.
- Additionally, I represented the Advanced Technology Group and handled project, program, and people management.
- I enabled my team to analyse large datasets, generate meaningful insights, and create data products that directly impacted the organization’s growth, retention, revenue, operational efficiencies, and consumer experiences.
- I set the vision, created a roadmap, and maintained investments in infrastructure, team development, and processes.
- I led the development of a technology stack to facilitate data exploration and analysis, including data architecture, tagging and operational processes, data taxonomy, and reporting.
- I collaborated closely with various teams to identify and solve business challenges in a distributed processing environment.
- I architected and provided solutions for Artificial Intelligence and Robotic Process Automation, spearheading projects across geographies.
- This involved detailed assessment and consultancy to understand clients' business problems and develop robust analytical solutions.
- Domains: Banking and Financial Systems, Insurance, Retail, Education, Chemicals, Supply Chain, Logistics, Technology etc
- Solutions provided (few listed below): Customer Onboarding Automation, Signature verification system, Sentiment Analytics over Video and Audio, Underwriting Automation, AIOPS (Server and Application Management, Ticket Optimization, User Management), Churn Prediction, Forecasting, Sentiment Analytics etc, Object Detection using CCTV video using YOLO v7, GenAI: Virtual Assistants for Aspire and few clients (5 enterprise scale BOTs in PROD), IKC (Intelligent Keywords Classifier), GenX, GenViz, Autonomail, BOT Creation Framework, Procurement to Pay Automation (with 14 Agents).
Manager – Centre of Excellence – Advanced Analytics
Larsen & Toubro
01.2018 - 10.2021
- Supported the establishment of the Center of Excellence for Advanced Analytics from the ground up.
- Helped set the vision for the unit and drove the Data Scientists team to generate revenue through time and cost savings and optimization.
- Achieved an average of $10M in hard and soft savings year-on-year.
- Designed and architected Machine Learning use cases, defining and tracking timelines and milestones in consultation with stakeholders.
- Collaborated with stakeholders from L&T group companies to identify pain points and challenges solvable through analytics, providing tailored solutions.
- Served as a leader, SME, and consultant in Advanced Analytics for L&T group companies.
Consultant – Network Systems
Verizon
06.2007 - 12.2017
- Managed a strong Data Science team for Verizon Network Systems.
- Key Projects delivered: 1. Churn analysis (Helped Verizon postpaid to maintain its churn rate less than 2%), 2. FIOS dispatch reduction (savings of 15M$ per year), 3. Outage identification (early identification of outages on mission critical applications), 4. Anomaly detection on Verizon Fiber Network.
- Monitor and track the accuracy of the models in Production.
- Discussions with business on requirements and feedback.
- Project Manager for Verizon Rapid Delivery program: OSS, BSS, Network Server/ Redirect Server, IP Contact Center.
Software Engineer
Harman Connected Services formerly Symphony Services
10.2006 - 06.2007
- Set up Lab for Unified Communication Centre (UCC) Server and Client along with AVAYA Message Storage Server, DNS, MS Exchange Server and Lotus Domino Server.
- Test and Verify UCC which supports Voice mail, fax, apart from text mails and calendar events on your mail client.
Member of Technical Staff
Persistent Systems
03.2005 - 10.2006
- Test and Verify Personal and Corporate mail clients using real hand-held devices like Palm Treo, Pocket PC, J2ME, and smart Phones with OS’s like Palm, MS Windows, J2ME, and Symbian.
Software Engineer
Janokka Technologies
06.2004 - 03.2005
- IP Multimedia Subsystems (IMS)
- Testing message flows in CSCF (Call Session Control Function) servers, Presence Server and HSS.
Education
Ph.D. - Artificial Intelligence
Hindustan Institute of Technology And Science
Chennai, India04-2027
Master of Computer Applications - undefined
University of Madras
01.2004
Bachelor of Science - Mathematics
University of Madras
01.2000
Skills
- R, Python
- Databases
- Machine Learning
- Deep Learning
- NLP, NLU, NLG
- Visualization
- Big Data Technologies
- Robotic Process Automation
- Data Engineering
- Git
- Generative AI
- LLM
- Cloud Technologies
- Strategic planning
- Budget oversight
- Continuous improvement
- Strategic consulting
- Critical thinking
- Risk management
- Engineering initiatives
- Innovation management
- Technical leadership
- Project proposals
- Time management
Accomplishments
- Accelerated outbound sales cycle by 110% by designing and implementing Go To Market strategies.
- Established and curated strategic partnerships in AI and Automation which resulted in adding $2 M additional revenue.
- Ensured resources are appropriately allocated to billing or resource management groups, maintaining a bench strength lesser than 30%.
- Developed and implemented organization-wide automation strategies and plans across various verticals.
- Sketched big data strategic plans, technology roadmap, talent acquisitions plans and mentoring team for cutting edge technology competitiveness.
- Helped Analytics and Automation revenue to be increased 80% in revenue YoY.
- Led efforts to embed data-driven decision-making processes across the organization.
- Established and led a robust R&D team focused on Generative AI and cloud services to develop innovative domain-specific and domain-agnostic solutions.
Certification
- Google Certified TensorFlow Developer
- Ms Azure Fundamentals
- Advanced Business Analytics
- Data Analytics
- Statistical Data Analysis and Interpretation
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
German
Beginner (A1)
Timeline
Practice Manager for Artificial Intelligence and Machine Learning
Aspire Systems
10.2021 - Current
Manager – Centre of Excellence – Advanced Analytics
Larsen & Toubro
01.2018 - 10.2021
Consultant – Network Systems
Verizon
06.2007 - 12.2017
Software Engineer
Harman Connected Services formerly Symphony Services
10.2006 - 06.2007
Member of Technical Staff
Persistent Systems
03.2005 - 10.2006
Software Engineer
Janokka Technologies
06.2004 - 03.2005
Master of Computer Applications - undefined
University of Madras
Bachelor of Science - Mathematics
University of Madras
Ph.D. - Artificial Intelligence
Hindustan Institute of Technology And Science
Career Achievements
- Awarded as "Best AI/ML innovation in Software Development" by NaviGo for 2025
- Global Leader, Aspire Systems, Achieved significant milestones through exceptional expertise and leadership, leading the company to a remarkable 100% year-on-year revenue increase.
- Under my strategic leadership, the team’s strength doubled between 2022-23 and 2023-24, with an anticipated 40% growth in the upcoming year.
- Oversaw 11 active AI projects, with an additional 5 in the pipeline.
- Built a formidable data science team and empowered them to deliver end-to-end solutions.
- Established and managed an Analytics Centre of Excellence (COE) for L&T, a $25 billion conglomerate.
- Contributed as a generative AI expert and consultant/architect on multiple large language model projects.
Personal Information
Title: Global Head – Artificial Intelligence and Machine Learning
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