Arun Marwah
Gurugram
Summary
Highly motivated professional with 24 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
31
31
years of professional experience
Work History
OWNER
LA Travel merchant Pvt Ltd
Gurugram
04.1999 - Current
- Set pricing structures according to market analytics and emerging trends
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Used company tools and systems to complete requests
- Searched and confirmed travel reservations for customers
- Reserved hotel rooms for business travellers based on individual preferences, schedules, and budgets
- Helped clients achieve lowest fares and minimize risks of penalties
- Responded promptly to clients regarding visa, passport, and security inquiries
- Reviewed team sales, itineraries, and packages to verify compliance with travel regulations and internal policies
- Prepared itineraries to deliver travel arrangements to clients
- Addressed client inquiries and resolved issues and complaints regarding various travel arrangements
- Analyzed airline rules, regulations and tariffs and discussed international fare construction and visa and passport requirements with clients.
AGENCY SALES REPRESENTATIVE
ENTEES
Delhi
04.1997 - 04.1999
- Expanded business with existing client base and built new client relationships
- Met with human resource contacts and business owners to discuss corporate benefits programs
- Communicated with clients and responded to questions
- Evaluated client needs and prepared focused plans and presentations to grow accounts and profits
- Devised list of prospective customers and consistently converted to sales leads
- Used strong negotiation and persuasion skills to sell advertising products and services
- Identified new customer opportunities through careful study of advertising markets.
CORPORATE SALES EXECUTIVE
STIC travels Pvt Ltd
Delhi
04.1993 - 04.1996
- Followed up after each completed sale to check on satisfaction and offer additional support to maximize brand loyalty
- Monitored client needs and competitor trends to identify improvements and recommend new products
- Researched and analysed new sales options, prospects, and market trends
- Closed sales consistently through strong client rapport and expert product and service knowledge
- Connected with potential customers to build new corporate partnerships and solicit [Type] sales.
Education
Bachelor of Arts - Pass
St. John's College
06.1993
Diploma Course - Tourism And Travel Management
Institute of Tourism And Travel Management
Skills
- International Reservations
- Travel Arrangements
- Client Networking
- Administrative Tasks
- Travel Planning
- Retail Sales
- Travel Package Documentation
- Assignment Delegation
- Payment Processing
- Vendor Records
Languages
- Hindi, First Language
- English, B2
Timeline
OWNER
LA Travel merchant Pvt Ltd
04.1999 - Current
AGENCY SALES REPRESENTATIVE
ENTEES
04.1997 - 04.1999
CORPORATE SALES EXECUTIVE
STIC travels Pvt Ltd
04.1993 - 04.1996
Bachelor of Arts - Pass
St. John's College
Diploma Course - Tourism And Travel Management
Institute of Tourism And Travel Management