Arun Nadiga

Joined as Solution Consultant for End User Computing Business Unit now called as Intelligent Work Place. Responsible for Pre-Sales, Solution, Business Development, Client Management, Vendor Management, Project Management, Provide solutions on various Microsoft Technology, VMware, Citrix, and other multiple OEM technologies.

• Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
• Performed Workshops, Product Demonstrations, instructing potential customers on benefits of NTT's Service and OEM Product.
• Recommended a right Solution with Products to customers based on unique technical requirements of each.

Joined as Technology consultant with the responsibilities for designing the Solution, Implementing the Solution and Provide the Day-2 Support till handover to Operations Team.

Joined as Sr. Customer Service Engineer and worked as Technical Specialist, Associate Consultant and Consultant.

• Handled confidential customer business and operational information.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Planned and executed sales events in both online and in-person formats.

Joined as Technical Support Engineer & Team Leader.

• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Performed root cause analysis of reported issues to decisively discern and enact corrections.
• Served as primary point of contact for support relating to owned solutions and products.