Arun Pandey

• Driving large-scale digital transformation for manufacturing enterprises as Head of TCS Digital Garage, partnering with CXOs to turn emerging tech into measurable business value. Focused on Gen AI, cloud, and data -driven innovation, with a track record of accelerating time-to-value and de-risking adoption through rapid experimentation and scalable architecture
• Leading Research & innovation within the CTO office, blending consulting rigor with product thinking to identify high-ROI use cases,build executive alignment, and move from pilot to platform.
• Regularly advise CIO's on modernization roadmaps,AI governance, and operating models that enable speed, security, and compliance.
• Supported current and emerging programs through interactions with high-level customers, business partners and external vendors.
• Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
• Maintained high-level knowledge of current and emerging technology development and applications.
• Interpreted multifaceted technological issues into defined frameworks and highly scripted action plans.
• Maintained thorough understanding of all key and current technologies, platforms and trends.
• Handled client inquiries with exceptional professionalism and enthusiasm.
• Facilitated ongoing team development and growth through training and professional skills enhancement.

Innovation Leadership in Manufacturing

• Map and analyze customer journeys across sales, production, delivery, and after-sales support to pinpoint friction in the buying and service lifecycle.
• Lead adoption and integration of Industry 4.0 technologies, such as IoT, automation, and advanced analytics, to modernize manufacturing capacity.
• Facilitate lean manufacturing and process optimization projects, streamlining workflows for efficiency and cost reduction.
• Identify and pilot innovative solutions—new materials, production methods, digital platforms—to enhance product quality and customer satisfaction.
• Guide strategic development in product innovation, collaborating with R&D, production, and market experts.
• Create and oversee training programs to upskill teams in new technologies and customer-focused innovation practices.

Delivery Leadership Client Relationship Management Program and Project Management Governance and Compliance Continuous Improvement

• Led and managed delivery teams to ensure successful execution of projects and programs.
• Handled complex IT and business service engagements across different sectors.
• Drove operational excellence and risk mitigation in delivery.
• Acted as the main point of contact for clients regarding delivery matters.
• Manage and nurture long-term partnerships through trust and performance.
• Collaborated with clients to understand and meet their expectations.
• Plan and execute delivery strategies aligning with business goals and contracts.
• Chaired project review meetings, risk assessments, and issue resolution sessions.
• Monitor project progress, track metrics, and manage escalations effectively.
• Ensured adherence to TCS policies, industry standards, and quality controls.
• Facilitated audits and compliance processes.
• Collaborated with TCS’ Delivery Excellence Group (DEG) for consistent delivery governance.
• Drove innovation and process improvements within delivery teams.
• Fostered skill development and competency building among team members.
• Implemented lessons learned and best practices across projects.

Senior System Analyst – Human Resource Consulting

• Analyzed and optimized HR business processes and systems to enhance operational efficiency and data accuracy.
• Collaborated with HR stakeholders to gather and document requirements for HRIS, payroll, and talent management solutions.
• Designed and recommended technical solutions aligned with HR policies and strategic objectives.
• Developed detailed system specifications, process workflows, and user manuals for HR applications.
• Conducted rigorous system testing, validation, and troubleshooting to ensure functional readiness.
• Supported project planning and delivery of HR system upgrades, migrations, and enhancements.