Dynamic Operations Manager with extensive experience at SPRINGBORD SYSTEMS, excelling in tenant accounting and financial reporting. Proven track record in enhancing process efficiency and accuracy, leading to improved client satisfaction. Skilled in bank reconciliation and budget variance analysis, while effectively managing team dynamics and client relationships.
Overview
10
10
years of professional experience
Work History
Operations Manager – Finance & Accounts
SPRINGBORD SYSTEMS PRIVATE LIMITED
Chennai
08.2024 - Current
Executed month-end close activities, including account analysis, aging reports, reconciliations, discrepancy resolution, and management reporting to support internal and external audits.
Support end-to-end accounting operations for US-based real estate/property clients across AP, AR, BRS, GL, tenant accounting and management reporting.
Process and validate invoices in Yardi; cross-check invoices, backups and receivers to improve payment accuracy and prevent overpayments.
Perform bank reconciliation for 135 accounts, investigate differences, clear outstanding items and post journal entries for bank charges and missing ERP entries.
Processed tenant accounting activities, including rent statements, late-fee charges, tenant bill-backs, and receivable reconciliations to maintain accurate records.
Process receipts/cash applications and reconcile customer accounts to maintain accurate receivable balances.
Prepare monthly activity reports, handle client/customer escalations and communicate resolutions within agreed timelines.
Support team members during critical workloads, explain process requirements to new joiners and identify operational inefficiencies.
Developed internal trackers/templates to enhance process visibility and accuracy, reducing turnaround time.
Team Lead – Finance & Accounts
ADAMS BRIDGE & SERVICE PRIVATE LIMITED
Chennai
02.2024 - 08.2024
Downloaded bank statements, processed receipts, and prepared bank reconciliation statements to ensure accurate financial reporting.
Reconciled daily cash transactions to ensure accuracy.
Generated monthly rent statements, assessed late-fee charges, and booked tenant billbacks to maintain accurate tenant accounts.
Processed prepay applications to accurately record advance payments and streamline billing.
Commercial Billing charges Posting.
Conducted follow-ups with tenants to address inquiries.
Team Lead – Finance & Accounts
SPRINGBORD SYSTEMS PRIVATE LIMITED
Chennai
12.2018 - 02.2024
Prepare monthly financial reports and balance-sheet reconciliations based on client requirements.
Performed budget variance analysis to identify significant variances and supported Yardi budget updates and revisions for enhanced financial oversight.
Validated Procore and Yardi data for invoices, contracts, budgets, and payments, ensuring accuracy and compliance in category validation and vendor creation.
Perform AR processing/reconciliation in Yardi, commercial billing and tenant statement preparation.
Post GL entries for depreciation, amortization, prepaid expenses and accruals.
Post mortgage entries from loan statements and support lender drawings and related accounting activities.
Reconciled credit-card transactions and processed payments in Yardi/Procore, facilitating job closing and UNF-related activities.
Process prepayment applications, COI-related activities, late-fee calculations/posting and tenant bill-backs.
Job creation and job accounting: job reconciliation, job-summary updates and management-fee validation.
Process Associate – Finance & Accounts
ENTRUST SOFTWARE & SERVICE PRIVATE LIMITED
Chennai
05.2016 - 08.2018
Processed daily receipts and reviewed invoice data, postings, calculations and accounting codes for accuracy.
Prepared month-end receipt reconciliations and developed Excel template to enhance process efficiency and accuracy.
Reconciled customer receivables-initiated account adjustments and supported accurate GL revenue recognition.
Downloaded bank statements, processed receipts and prepared Bank Reconciliation Statements.
Generated monthly rent statements, implemented late-fee charges, and recorded tenant billbacks to ensure timely revenue collection.
Updated CAM and RET charges based on client requirements and maintained daily control checks.
Performed billing quality checks, addressed customer queries/escalations, and compiled month-end activity reports to maintain service standards.
Education
Master of Business Administration - Finance & Marketing
S.A. Engineering College
Chennai
01-2016
Bachelor of Business Administration -
Jaya College of Arts & Science
Chennai
01-2014
Skills
Tenant Accounting
Tenant bill-backs
Accounts Payable / Receivable
Property accounting
Construction accounting
General Ledger & Journal Entries
Bank reconciliation
Job accounting
Budget & Variance Analysis
Variance analysis
Month-End Reporting
Financial reporting
Client management
Achievements And Professional Development
Appreciated by clients and team for process simplification and effective support.
Developed an internal tracker to simplify time-critical activities.
Attended Six Sigma Yellow Belt training.
Personal Information
Title: Manager – Real Estate & Property Accounting
Languages
Tamil
English
Leadership And Interview Relevant Strengths
Client-focused accounting professionals with experience handling multiple activities and geographically diverse requirements.
Strong ownership of quality, reconciliations, issue resolution and timely delivery of accounting commitments.
Experienced in supporting and guiding team members, explaining processes and handling workload escalations.
Process-improvement mindset with demonstrated use of trackers/templates to simplify work and improve accuracy.
Strong analytical, problem-solving, communication and stakeholder-management skills.
Manager Level Value Proposition
US Real Estate
Property & Construction
Tenant Accounting, AP
AR
GL
BRS
Month-End Close
Reconciliations, Rent
CAM/RET
Bill-Backs
Commercial Billing
Move-out Accounting
Late Fees, Client Reporting
Quality Review
Team Support
Escalations
Timeline
Operations Manager – Finance & Accounts
SPRINGBORD SYSTEMS PRIVATE LIMITED
08.2024 - Current
Team Lead – Finance & Accounts
ADAMS BRIDGE & SERVICE PRIVATE LIMITED
02.2024 - 08.2024
Team Lead – Finance & Accounts
SPRINGBORD SYSTEMS PRIVATE LIMITED
12.2018 - 02.2024
Process Associate – Finance & Accounts
ENTRUST SOFTWARE & SERVICE PRIVATE LIMITED
05.2016 - 08.2018
Master of Business Administration - Finance & Marketing
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.