Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARUN Rajbhar

Mumbai

Summary

Dynamic operations executive with proven expertise in logistics coordination and customs compliance at Navigator Visa Global Logistics. Skilled in shipping documentation and data analysis, I excel in fostering customer relationships and ensuring timely delivery. Committed to enhancing service quality and operational efficiency, I thrive in high-pressure environments.

Overview

13
13
years of professional experience

Work History

Executive - Operations

Navigator Visa global Logistics Pvt ltd.
Mumbai
05.2022 - Current
  • 1. Arranging IGM manifestation for each shipment. 2. Checking shipment status and updating customers as per the commitment of sales. 3. Maintaining DSR 4. Complete all operations work with the shipping line and NVGL Finance team. 5. Advance arrangement of documents from/to customer/shipping line. 6. On-time delivery order arrangements, as per the credit terms of each customer. Maintaining the quality of service that Operations and Customer Service deliver. Demonstrate and lead by customer service in normal situations, as well as in emergencies. Building a personable relationship with customers and vendors. Monitoring and maintaining the frequency of shipment status updates. Maintaining turnaround time to respond to the customer’s queries is important. Prompt and precise decision-making in normal situations and emergencies. Coordination - Primarily coordination between the Operations, Customs Clearance staff, and the Front Sales Team. 14. Taking feedback from customers after the sale, and encouraging them to come up with suggestions to improve our services.

Customer Service and Operations Analyst

M/s. Geeta shipping & clearing Service Pvt Ltd.
Mumbai
08.2021 - 05.2022
  • Handling Prime customers of Company
  • Handling all the miscellaneous jobs for them.
  • Following up with the operations team for clearance of the delivery for clients.
  • Coordinating with the shipping line for obtaining the delivery order.
  • Making of Checklist and doing E-sanchit of documents
  • Giving Reply to Custom query throught system , making of DSR for clients, preparing of E-way bill

Customer Service Executive

M/s. Sarr Maritimes pvt ltd
Mumbai
07.2018 - 12.2020
  • Handling import documentation in Logi-sys software.
  • handling track of mail
  • Handling the DSR report to the party and head office.
  • Preparing all types of import checklists and all types of bills of entry, filling on ICE Gate.
  • DPD, DPD, DPD, CFS, and movement handling (Nhava Sheva and Hazira Port)
  • work Through Odex Portal ( Movement , DPD , Invoicing ) &( Nhava sheva , Hazira & ICD TUMB )
  • DO documentation process
  • Hnadling Hazira & ICD THUMB ( DPD +DPD & movemnt other CFS )

Documentation Executive

M/s. national clearing forwarding agency
Mumbai
05.2016 - 06.2018
  • Preparing All types of Import Checklist & all types of Bill at entry throe Usoft And Logi-sys Filling on Icegate
  • Co-ordination for CFS ( Movement , Charges And Any query )
  • Handling Shipping line ( charges , ETA And Other Follow up )

Documentation Executive

M/S. HEARMB LOGISTICS
Mumbai
05.2015 - 05.2016
  • Preparing all types of import checklists and all types of bills of entry, through Usoft and Logi-system filing on Icegate.
  • Co-ordination for CFS ( movement , Charges Any Qurey ETC )
  • Handling Shipping line ( Charges , ETA And other follow ups )
  • D/O in charge, and also have knowledge of fieldwork at CFS.

Runner Boy

M/S.babji shivram clearing and carries
Mumbai
01.2012 - 04.2015
  • collecting Airline Delivery order from airline & shipping line office.

Education

High School Diploma -

Shree Ghanshyam Das Podar Vidyalaya
Mumbai
05-2009

Some College (No Degree) - Commerce

Akash Degree Collegeac
Mumbai

Skills

  • Operations management
  • Logistics coordination
  • Customs compliance
  • Shipping documentation

Timeline

Executive - Operations

Navigator Visa global Logistics Pvt ltd.
05.2022 - Current

Customer Service and Operations Analyst

M/s. Geeta shipping & clearing Service Pvt Ltd.
08.2021 - 05.2022

Customer Service Executive

M/s. Sarr Maritimes pvt ltd
07.2018 - 12.2020

Documentation Executive

M/s. national clearing forwarding agency
05.2016 - 06.2018

Documentation Executive

M/S. HEARMB LOGISTICS
05.2015 - 05.2016

Runner Boy

M/S.babji shivram clearing and carries
01.2012 - 04.2015

High School Diploma -

Shree Ghanshyam Das Podar Vidyalaya

Some College (No Degree) - Commerce

Akash Degree Collegeac

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ARUN Rajbhar