Arun Ramesh
Chennai
Summary
In 14 years of experience at Tata Consultancy Services, I possess 6 years of extensive expertise in QA Testing within the Insurance domain for web application development. Additionally, I have 8 years of experience in Retail banking operations. I hold Green Belt SIX Sigma training and project completion, demonstrating my commitment to quality and process improvement. Furthermore, I have external certifications in Core Java and Selenium, showcasing my technical acumen and dedication to staying abreast of industry best practices. My goal is to leverage my skills and knowledge to drive quality assurance and process improvement in a challenging professional environment.
Overview
14
14
years of professional experience
3
3
Certification
Work History
Senior IT Analyst
Tata Consultancy Services
06.2010 - Current
- Conducted test estimations for release line items, resulting in a improvement in release scheduling accuracy
- Prepared test strategy and release signoff documents, ensuring seamless execution and compliance with quality standards
- Generated daily team performance charts and reports, facilitating real-time monitoring of project status and resource utilization
- Collaborated with cross-functional teams throughout the software development life cycle to develop test scenarios aligned with business requirements
- Planned and executed various test case scenarios to identify bugs, prioritize errors, and promptly communicate findings to the development team
- Developed comprehensive test case modules for system and integration testing, enabling thorough defect tracking and documentation of outcomes
- Handled client email queries, fostering positive relationships and ensuring timely issue resolution
- Prepared minutes of meetings (MOM) to capture critical discussions and action items, promoting accountability and alignment among stakeholders.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Provided backup and assistance for administration of physical and virtual server infrastructure and storage area networks.
- Collaborated with cross-functional teams to develop customized IT solutions for unique business challenges.
- Enhanced system efficiency by streamlining IT processes and implementing automation tools.
- Investigated system issues and implemented resolutions to reduce downtime.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
M.Com - Commerce
Madras University
2018
B.Com - Commerce
Agurchand Manmull Jain College
2010
12th Public GPA 74% -
Brilliant Matric Higher Sec School
Chennai2007
Skills
- Banking Operations
- Software Development
- Smoke Testing
- Functionality Testing
- Regression Testing
- API Testing
- Mobile Application Testing
- Web Application Testing
- STLC
- Software Testing
- IT resource use
- IT Performance Metrics
- Written Communication
- Multitasking
- Adaptability and Flexibility
- Goal Setting
Certification
- Green Belt Six sigma
- AML AND ADVANCED AML Certification
- Core Java
Languages
English
Advanced (C1)
Tamil
Upper intermediate (B2)
Hindi
Intermediate (B1)
Timeline
Senior IT Analyst
Tata Consultancy Services
06.2010 - Current
M.Com - Commerce
Madras University
B.Com - Commerce
Agurchand Manmull Jain College
12th Public GPA 74% -
Brilliant Matric Higher Sec School
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