THIRUSHA PRABAKARAN
Senior Reconciliation ,Banking Operations , Nostro & SWIFT
Chennai,Tamil Nadu
Summary
Senior Reconciliation Analyst & SME with 3.5+ years of experience in banking operations, financial reconciliation, payments and transaction processing. Experienced in independently managing end-to-end multi-currency Nostro reconciliation for Crown Agents Bank, including SWIFT-based transaction processing and reconciliation using MT940, MT103, MT300 and MT320 messages. Strong expertise in reconciliation break investigation, exception management, stakeholder coordination and SLA-driven resolution. Previously supported APAC banking reconciliation operations for Citi, managing high-volume payment and account reconciliations, leading weekly exception calls with Citi process owners and driving T+2 closure of outstanding breaks. Proficient in TLM, GT Match, CBS, Bottomline, Flexcube, OnDemand, Advanced Excel, Power Query and DAX. Recognized as a Star Performer and recipient of Citi awards for operational excellence. Seeking opportunities in Banking Operations, Reconciliation, Treasury Operations, Financial Operations or related banking functions in the UAE.
Overview
3
3
Certifications
4
4
years of professional experience
Work History
Senior Reconciliation Analyst (SME)
Hexaware Technologies
Chennai
05.2025 - 08.2026
- Promoted to SME based on strong process knowledge and independent ownership of Crown Agents Bank reconciliation activities from India.
- Served as the sole India-based resource supporting the assigned Crown Agents Bank reconciliation scope, coordinating directly with relevant stakeholders for operational issues and exceptions.
- Managed daily Nostro reconciliation exceeding USD 1M in transaction value, achieving 99% accuracy across 250+ monthly transactions.
- Performed SWIFT-based reconciliation and investigation using MT940, MT103, MT300 and MT320 messages, validating transaction details against internal banking records and Nostro statements.
- Investigated and resolved reconciliation breaks, unmatched transactions and exceptions within defined SLA, achieving 95% break resolution within 24 hours.
Monitored and chased missing SWIFT/Nostro statements from correspondent and currency banks, coordinating with internal and external stakeholders to obtain statements and clear outstanding reconciliation items. - Validated MT103 payment transactions, MT940 account statements, MT300 and MT320 FX confirmations as part of transaction matching and exception investigation.
Posted daily/monthly credit and debit interest, bank charges and reconciliation adjustments to maintain accurate financial reporting. - Prepared MIS reports and supported internal/external audits and regulatory compliance requirements.
- Collaborated with cross-functional teams on UAT, process improvements and automation, reducing manual reconciliation effort by 30% and acted as a key process contact for reconciliation queries, exception handling and stakeholder coordination, supporting operational continuity and process improvements.
- Systems/Tools: CBS, GT Match, SWIFT, Bottomline.
Junior Analyst and Reconciliation Analyst
Hexaware Technologies
Chennai
01.2023 - 05.2025
- Managed daily reconciliation of ~USD 1M in customer credit-card payment transactions, ensuring accurate and timely settlement using TLM, Flexcube and OnDemand.
- Handled APAC reconciliations across daily Settlements, Chargebacks, Representments, Payment Sundry, Rebate, Card Type Balance, Nostro, Vostro, GST and TDS accounts.
Executed end-to-end reconciliation across internal and external banking systems, investigating discrepancies and resolving exceptions within defined SLA. - Investigated reconciliation breaks and outstanding exceptions, performing root-cause analysis and coordinating with relevant stakeholders to drive timely closure.
- Prepared and led weekly exception calls with respective Citi process owners, presenting outstanding breaks, discussing root causes and action plans, and driving resolution within T+2 timelines.
- Managed weekly exception reporting through Citi E-Recon, ensuring accurate status tracking, escalation and timely closure of outstanding reconciliation items.
- Responded to client and stakeholder queries regarding account discrepancies and reconciliation exceptions, coordinating resolution through closure.
- Maintained LMS tracking and monitored Expense and P&L accounts, supporting financial controls and accurate reporting.
- Monitored month-end close activities for reconciliation accounts and supported accurate ledger cleanup.
- Documented reconciliation exceptions with clear notes for audit support and downstream review.
- Recognized as a Star Performer and received Citi Awards for strong operational performance, reconciliation accuracy and effective exception management.
Education
Bachelor of Commerce - Bank Management
SSS Jain College
Chennai03-2022
Skills
Banking Operations
Nostro & Vostro Reconciliation
Cash & Balance sheet Reconciliation
Multi-Currency Transactions
SWIFT Messaging : MT940, MT103, MT300 & MT320
Payment Processing & Settlement
Transaction Investigation
Reconciliation Break and Exception Management
FX & Treasury Operations
Financial Operations
Financial & MIS Reporting
Month-End Closing
GL Accounting & RTR
Interest & Charges posting
Stakeholder Management
Issue Escalation & Documentation
Process Improvement
Advanced Excel
Power Query & DAX
Certification
Microsoft Excel: Business Intelligence (Power Query & DAX)
Timeline
Senior Reconciliation Analyst (SME)
Hexaware Technologies
05.2025 - 08.2026
Junior Analyst and Reconciliation Analyst
Hexaware Technologies
01.2023 - 05.2025
Bachelor of Commerce - Bank Management
SSS Jain College
ADDITIONAL INFORMATION
- UAE Visa: 2-Month Visit Visa Approved
- Availability: Immediately Available
- Relocation: Open to Relocation Across UAE
- Interview Availability: Available for In-Person Interviews in UAE
- Languages: English | Tamil