Arun Rameswaran

Summary

Highly motivated Infrastructure Consultant adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and Datacenter technology, Solution Integrations. Successful career history comprising more than 6 years. Overall, 6.8 years of Total Experience in the IT Industry in the areas of VMware Vsphere, Server OS administration, Backup and Enterprise Storage Management, Citrix VDI. Proficient in systems management, solution designs and budget allocations. Ability to build, train, and mentor efficient and productive infrastructure support teams.

Overview

years of professional experience

years of post-secondary education

Languages

Work History

Senior Solution Integrator

Ericsson India Global services, EGIL

Chennai

04.2021 - Current

: MTN GHANA CIS CAPACITY EXPANSION
Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
Communicated with partners and clients to update product and implementation status at technical or functional level.
Planning and performing Capacity Expansion related activities on datacenter
Gathering Requirements from the customer for Capacity expansion
Planning and designing the architectural changes for the capacity expansion
Providing the presale report to customer to initiate purchase of hardware and software
Preparing LLD and HLD for the project requirements as per customer input
Construct MOP templates and MOPs for each activity as per the requirement
Assessing and performing hardware readiness activities with help of customer infra team
Performing the new hardware initial setup configuration
Integrating the existing VSphere configurations with expansion hardware’s
Performing improvisation activities such as upgrades, configuration gaps on VSphere environment and SAN environment
Deployment of new VM’s and initial configuration of VM’s
Deployment of CIS modules in new VMs
Integration of new VM’s with TPS and ability scripts
Providing the transmission or handover sessions to L2 team for performing functional and performance testing
Preparing the HLD for the signoff of the work done as per requirements
L3 & ADM Team:
Handling the CSRs Raised by the Customer related to the Infra side from all OPCO’s
Supporting the emergency situations and escalations from L3 team perspective
Providing support on finding the RCA for critical issues in the infra
Handling the CIS application LNA build deployments for all OPCO’s
Providing support on CIS application related integration issues
Supporting OS level application integration issues
Handling L3 escalations and providing solution & support for the escalation raised by L2 team.
Supervised deployments and provided troubleshooting and user support.
Managed project planning, resource allocation, scope, schedule, status and documentation.

Consultant

Atos-Syntel Limited

Chennai

01.2020 - 03.2021

Improved performance, hiring practices and management systems to facilitate success of client's organization.
Collaborated with teams to define, strategize and implement marketing and web strategies.
Analyzed client business processes to propose optimal software applications for unique requirements.
Developed diagrams to describe and lay out datacenter operations.
Collaborated with stakeholders and internal teams to transform client requirements into turnkey solutions.
Researched and adopted new automation methods to add value to existing toil in the infra.

Associate Consultant

Atos Syntel limited

chennai

10.2015 - 01.2020

Managing ESXi Servers, VCenter and View, dedicatedly assigned for the Production & Training
Supported VMware, specifically ESXi 6.7 to monitor cluster performance, optimize the server environment, diagnose and resolve production issues amongst 4 Data Centers and over 3000 VM servers
Creating and Managing Virtual Machines and Templates & Configuring data store to ESXi server
Monitoring of Virtual Machine’s & ESXi servers (CPU, Memory, Disk and Network Utilization)
Provisioning additional storage space, RAM, CPU etc.,
Performing Snapshots, Cloning, Cold Migrations and Hot Migrations, P2V conversion
Involved in creating VSwitches and created different ports groups for different purposes
Troubleshooting L1 and L2 issues on VMware Production environment
Responsible for half-yearly reconciliation of virtual machines
Deploying HA DRS Cluster, Managing resources
Migrating virtual machine configuration files and virtual disks from one Data store to another Data store
Performed migration of servers P2V and V2V by using VMware Converter and Plate Spin tool
Managed high levels of call flow and responded to [Type] technical support needs.
Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Used ticketing systems to manage and process support actions and requests.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Drove continuous improvement of IT governance processes.
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.

Education

B.E - Computer Science and Engineering

Anna University

01.2011 - 01.2015

Skills

Operating systems: Windows Server (2008, 2012, 2016, 2019), RHEL 7&8, CentOS, UbuntuVMware: Vsphere ESXi 703, Vcenter server 703, Lifecycle manager, Vcenter converter 62, View connection manager (VDI)Servers: HP Synergy chassis, HP C7000, HP ProLiant BL460c Gen9&10, Dell chassis M1000e, Dell PowerEdge M610 & 720, Cisco UCS C24-M3S, IBM X3250 M4Storage: HP 3PAR 8440, EMC Clariion CX4-240, EMC Data domain 2500, HP MSA 2040SAN: HP SAN SN3000B, Brocade DS6505B, Brocade 510, Fibre Cabling, FC modules, ZoningBackup: EMC Networker 191, Spectra Tape Library T120Server Migration Tool: VMware Vcenter converter standalone, PlatespinServer Management Tools: HP Oneview,HP ILO5, HP virtual connect manager, Dell iDRAC Cisco IMC, IBM IMMScripting: windows Batch scripting(intermediate), PowerShell scripting(intermediate),python(Beginner),Ansible(Intermediate)

Accomplishments

Certifications :
Microsoft Certified: Azure Fundamentals, Microsoft Certification ID: 990485319 on Oct 26th 2020
VMware certified Professional –Data center virtualisation (2V0-21.19) Exam passed on Dec 31st, 2019
Candidate ID=VMW-01460821T-00499193.

Additional Information

, Best employee of the year “power” for 2021 in Ericsson. Got Agile Value Awards “Adaptive” and “Global” as team in Atos Syntel. Awarded SPOT Recognition five times for resolving the issues in quick turnaround and providing additional support whenever required. Got Kudos Award for best performance as trainee during initial days of my career.

Timeline