Desired Job Title
SAP ABAP ConsultantIT Operations AnalystCloud EngineerWork Type
Full TimeLocation Preference
HybridRemoteOn-SiteLocation: Bengaluru, Karnataka, IN
Open to relocation: Yes
Farzan Ahmed
Cloud Engineer
Bengaluru,Karnataka
Work Preference
Summary
As a highly motivated and skilled Cloud Engineer, the objective is to leverage the expertise in designing, implementing, and optimizing cloud solutions to contribute significantly to the success of innovative projects. I aim to excel in a dynamic environment where I can apply my proficiency in cloud technologies, automation, and best practices to enhance system scalability, reliability, and security. I am dedicated to staying abreast of emerging trends and technologies in the cloud industry, fostering a collaborative work environment, and continuously expanding my skill set to provide strategic and efficient cloud solutions for organizational growth.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
Work History
Freelancer
QuickStep Solutions
BENGALURU URBAN, Karnataka
04.2026 - Current
- Managed client projects from discovery through delivery, aligning work with scope, deadlines, and expectations.
- Developed tailored solutions across diverse assignments, adapting quickly to changing requirements and priorities.
- Coordinated communication between stakeholders to clarify objectives, gather feedback, and reduce revisions.
- Produced high-quality deliverables with strong attention to detail, consistency, and brand standards.
- Negotiated project terms, defined deliverables, and maintained professional relationships to encourage repeat business.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Cloud Engineer - Cloud Infrastructure
IIHT
Bengaluru
08.2018 - Current
- Install configure and manage Windows Server Operating Systems
- Monitoring and Managing Windows Active Directory Infrastructure
- Windows Server 2012 R2 Hyper-V virtualization configuration for servers
- SAN Switches(6505) configurations for ESXI hosts
- Dell EMC Connectrix DS-6620B - Enterprise - switch - 64 ports - managed - rack-mountable - with48x 32 gbps SWL SFP+ transceiver
- Build servers for production and test environments
- Knowledge on (Dell SC9000, Dell PowerStore1000T and IBMV7K)
- Creation of Datastores, adding of hosts and mapping hosts to cluster
- Provided hours on-call emergency support for team and customers
- Creating, Testing and Publishing Cloud Labs on vCenter using Citrix XenDesktop
- Monitoring and Resolving cloud lab tickets using ticketing tool
- Managing team of 3 and assigning tasks on day to day basis
- Installation, Configuration and Administration of vCenter
- Adding and configuring ESXi host on vCenter
- Resolving Orphaned VMs error from vCenter
- Creation and deletion of Virtual machines on vCenter
- Initiate and plan for upcoming projects for implementation.
IT Operations Analyst
Ecolab
BENGALURU URBAN, Karnataka
11.2024 - 03.2026
- Managed incident queues, prioritizing outages and restoring service through coordinated troubleshooting and escalation.
- Analyzed recurring system issues, identified root causes, and implemented process improvements to reduce operational disruption.
- Monitored infrastructure alerts, responded to performance anomalies, and maintained service availability across critical platforms.
- Coordinated change requests, verified deployment readiness, and supported controlled releases with minimal user impact.
- Streamlined ticket workflows, improved resolution consistency, and reinforced SLA adherence across support channels.
- Partnered with cross-functional teams to resolve application issues, support upgrades, and improve IT service delivery.
- Optimized IT operations by implementing effective monitoring and incident management processes.
Education
Bachelor of Computer Applications - Computer And Information Sciences
Presidency University
Bengaluru, India 06.2014 - 09.2017
Skills
Operating System: Windows XP/Vista/7/8/10/11 Windows Server 2000/2003/2008/2012/2016/2019 Linux- Ubuntu, RHEL, CentOS
Data Migration
Serverless Computing
Disaster Recovery
Storage virtualization
DevOps principles
Infrastructure as Code
Troubleshooting
Cloud Computing, Architecture Design and Automation
Mail Client: Outlook
Antivirus Software: Kespersky, Quick-heal
Ticketing tool: Sales IQ, Zoho People and Zoho Desk
Software: MS Office 2000/XP/2003/2007/2013/2016/2019
Cloud / VMware: Computing Hardware, Hosting Servers on VMware
Operating System: Windows XP/Vista/7/8/10/11 Windows Server 2000/2003/2008/2012/2016/2019 Ubuntu, RHEL and CentOS
Server administration
Hardware troubleshooting
Incident management
Network troubleshooting
Infrastructure management
Application support
System monitoring
Storage Monitoring
Azure Data Factory
Snow flake
Salesforce
ServiceNow
Salesforce Workbench
Data migration techniques
Smart forms development
Project planning
Object-oriented programming
Technical consulting
Software programming
Software development
Transport management system
Certification
Microsoft Azure Administrator
Employment Snapshot
Cloud Engineer - Cloud Infrastructure, IIHT Bangalore (August 28th 2018 - Till date)
Academic Experience
- BCA, Presidency College
- 12th, GRV PU College
- 10th, Navodaya Vidya Nikethana
Personal Information
- Hobbies: Photography, Travelling, Sports, Music
- Date of Birth: 07/29/95
- Marital Status: Bachelor
Projects
Cloud Lab Production (WAP)
IHT Cloud, Windows 2012 and Server SQL 2014
Creation of Cloud for Corporate Training with RDP Authentication Cloud on VSphere
VSphere 6.5 / 6.7, EXSI 6.0 /6.5 /6.7 and XenDesktop, Creation of Virtual labs for corporate trainings
Disclaimer
I hereby declare that the above information is correct up to my knowledge and I bare the responsibility for the correctness of the above mentioned particulars.
Timeline
Freelancer
QuickStep Solutions
04.2026 - Current
IT Operations Analyst
Ecolab
11.2024 - 03.2026
Cloud Engineer - Cloud Infrastructure
IIHT
08.2018 - Current
Bachelor of Computer Applications - Computer And Information Sciences
Presidency University
06.2014 - 09.2017