ARUN SINGH
New Delhi,DL
Summary
Dynamic and results-driven content freelancer with a strong foundation in research, graphic design, data entry, content writing, and digital marketing. Committed to driving organizational growth through a keen understanding of industry trends and a proactive approach to project execution. Proven ability to create compelling content that engages audiences and enhances brand visibility. Eager to leverage a diverse skill set to contribute to innovative projects and achieve impactful results.
Overview
6
6
years of professional experience
Work History
Freelancer
08.2024 - Current
- Managed multiple client projects, ensuring timely delivery and adherence to specifications.
- Developed tailored solutions based on client feedback, enhancing service satisfaction.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Conducted data analysis, data entry and market research to inform project direction and improve client offerings.
Customer service representative
TTEC
12.2023 - 07.2024
- Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
- Resolved customer issues efficiently, utilizing problem-solving skills to ensure positive experiences.
- Navigated multiple software systems to document interactions and track customer feedback effectively.
- Developed knowledge of products and services, enabling effective communication with clients.
Freelancer
03.2020 - 11.2023
- Created engaging and informative content for blogs and articles, establishing clients as thought leaders in their industries.
- Tailored graphic design solutions to meet clients' specific branding needs, reinforcing their market identity.
- Gathered, organized and input information into digital database.
- Worked on different fields like graphic design, data entry, content creation and digital marketing.
Education
Diploma - Digital marketing
LearnVern
01.2021
Diploma - Graphic Design & Animations
Arena Animations
01.2018
Intermediate - undefined
DAV Public School
01.2015
Skills
- Visual communication design
- Data Entry and detail oriented data management
- Digital Marketing
- Digital content development
- Customer assistance experience
- Skilled in digital tools
- Effective communication skills
LANGUAGES
Hindi (full professional proficiency)
English (full professional proficiency)
Timeline
Freelancer
08.2024 - Current
Customer service representative
TTEC
12.2023 - 07.2024
Freelancer
03.2020 - 11.2023
Diploma - Graphic Design & Animations
Arena Animations
Intermediate - undefined
DAV Public School
Diploma - Digital marketing
LearnVern
SOFT SKILLS
Communication, Adaptability, Curiosity, Problem Solving, Critical & Creative thinking, Project & Time management, Content Strategy & Creation, Empathy, Market Research, Proactive & Self awareness, Flexibility.
MMA, Cricket, Billiards, Reading books and Travelling
I am proficient in Hindi and English. I have worked for multiple clients on various projects ranging from content creation to data entry, digital marketing to customer service, etc. I am a professional cricketer and a black belt in taekwondo. My other hobbies include travelling, reading books and playing billiards.