Dynamic professional with over 9 years of experience in banking
Arun Singh
Debt Collectors
Ambala
Overview
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9
Work History
Asst Manager Debt Collection Two Wheeler
Bajaj Auto Credit Limited
05.2024 - 01.2026
- Managed routine activities to ensure standards in performance, quality, and service.
- Increased satisfaction levels by efficiently handling and resolving complaints.
- Strengthened team dynamics through effective relationship-building with staff.
- Enhanced workplace teamwork through collaborative efforts.
Sales Executive Business Tractor
Yes Bank
2020 - 08.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Tracked market and industry trends, regulations and practices through trade shows and publications.
Senior Sales Executive Tractor Loan
Axis Bank
09.2021 - 10.2023
- Offered strategic guidance to junior sales executives for achieving success.
- Strengthened relationships with strategic accounts through application of reliable networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Developed relationships with high-profile clientele by successfully employing Type sales techniques.
- Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
- Earned Type award for maintaining customer satisfaction ratings and securing Number high-profit accounts.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Built relationships with customers and community to promote long term business growth.
Collection Officers
L& T Finance Tractor Collection
Ambala Yamuna nagar Himachal Pradesh , Haryana
08.2015 - 01.2020
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Counseled debtors on payment options and arranged installment agreements.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Improved overall portfolio performance through consistent monitoring of accounts and proactive identification of potential issues.
- Negotiated to collect balance in full.
Timeline
Asst Manager Debt Collection Two Wheeler
Bajaj Auto Credit Limited
05.2024 - 01.2026
Senior Sales Executive Tractor Loan
Axis Bank
09.2021 - 10.2023
Collection Officers
L& T Finance Tractor Collection
08.2015 - 01.2020
Sales Executive Business Tractor
Yes Bank
2020 - 08.2021