Summary
Overview
Work History
Education
Skills
Certification
Personal Profile
Timeline
Generic

ARUN T

IT CONSULTANT
Malappuram

Summary

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certification
1
1
Language

Work History

IT Consultant

GREENPOWER MULTISTATE COOPERATIVE SOCIETY LTD
05.2024 - Current
  • Inspected equipment, assessed functionality, and optimized controls.
  • Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems.
  • Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
  • Enhanced system efficiency by implementing innovative IT solutions and optimizing existing processes.
  • Optimized network performance through proactive monitoring, configuration adjustments, and hardware upgrades, resulting in improved connectivity and speed.

BRANCH MANAGER

KAIRALI AGRI CULTURE MULTISTATE COOPERATIVE SOCIETY LTD
02.2023 - 04.2024
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Network Trainee

NETWORK BULLS
02.2019 - 03.2020

Network Administrator

IBAND TECHNOLOGIES
05.2017 - 09.2018
  • Troubleshoot of Internet Leased Line links with Network related issues such as packet drops, destination IP not reachable, Routing issues, Latency to destination IP, No Browsing, Not getting proper bandwidth for VPN circuits.
  • Router and Firewall Configuration and Troubleshooting for VPN routers of clients.
  • Advanced Layer2 experience in VLAN Stacked Switches
  • Implement effect security measures to protect data, software and hardware
  • Working on Routing Protocols like EIGRP, RIP, OSPF etc.
  • Auto fail-over configuration of WAN links using HSRP, Track and SLA.
  • Configuration or modification of Route maps, ACLs

Network Administrator

SOFTEN TECHNOLOGIES
01.2016 - 09.2016
  • Streamlined the process of troubleshooting and monitoring LAN and WAN activities
  • Created documentation for 22 client networks ensuring it was updated and accurate.
  • Served as the escalation point for technical support issues 85% of cases
  • Backup company data to distributed storage center to avoid massive loss.
  • Expert in trouble shooting of connectivity problems using Ping and Trace route and wireshark
  • Monitored and performed TCP/IP troubleshooting
  • Applied routing changes including RIP, OSPF, EIGRP which improved network/system performed 40%.

Education

B-Tech - ENTC

MG University (MBITS Nellimattom)
01.2010 - 01.2016

Plus Two - undefined

Kerala HSE Board
01.2008 - 01.2010

SSLC -

Kerala Board
01.2008 - 01.2010

Skills

  • CCNP Security
  • Routing protocols
  • Network Engineer
  • Network Fundamental: OSPF, EIGRP, STP, VLAN, VPN, DNS, TSHOOT, DHCP, IPSEC, HSRP, NAT, ACL
  • Tools: Putty, Wire shark, whatsappgold
  • Network Fundamental: OSPF, EIGRP, STP, VLAN, VPN, DNS, TSHOOT, DHCP, IPSEC, HSRP, NAT, ACL
  • Tools: Putty, Wire shark, whatsappgold
  • Network Devices: Firewall: ASA 5505 Routers: Cisco 2800, 2600, 3745 Switches: Cisco Catalyst 3950, 3560, 4500, 4006
  • Network Devices: Firewall: ASA 5505 Routers: Cisco 2800, 2600, 3745 Switches: Cisco Catalyst 3950, 3560, 4500, 4006
  • Network Fundamental: OSPF, EIGRP, STP, VLAN, VPN, DNS, TSHOOT, DHCP, IPSEC, HSRP, NAT, ACL
  • Tools: Putty, Wire shark, whatsappgold
  • Network Devices: Firewall: ASA 5505 Routers: Cisco 2800, 2600, 3745 Switches: Cisco Catalyst 3950, 3560, 4500, 4006
  • Network Fundamental: OSPF, EIGRP, STP, VLAN, VPN, DNS, TSHOOT, DHCP, IPSEC, HSRP, NAT, ACL
  • Tools: Putty, Wire shark, whatsappgold
  • Network Devices: Firewall: ASA 5505 Routers: Cisco 2800, 2600, 3745 Switches: Cisco Catalyst 3950, 3560, 4500, 4006

Certification

CCNP (Security) (CISCO ID: - CSCO14137497)

Personal Profile

  • Date of Birth: 29 June 1993
  • Address: Thaithodi house payyanad po kuttippara Manjeri malappuram dist 676122

Timeline

IT Consultant

GREENPOWER MULTISTATE COOPERATIVE SOCIETY LTD
05.2024 - Current

BRANCH MANAGER

KAIRALI AGRI CULTURE MULTISTATE COOPERATIVE SOCIETY LTD
02.2023 - 04.2024

Network Trainee

NETWORK BULLS
02.2019 - 03.2020

Network Administrator

IBAND TECHNOLOGIES
05.2017 - 09.2018

Network Administrator

SOFTEN TECHNOLOGIES
01.2016 - 09.2016

B-Tech - ENTC

MG University (MBITS Nellimattom)
01.2010 - 01.2016

Plus Two - undefined

Kerala HSE Board
01.2008 - 01.2010

SSLC -

Kerala Board
01.2008 - 01.2010
ARUN TIT CONSULTANT