Arun Venkatesh
Software Engineer
Bangalore,KA
Summary
Experienced Product Definition Lead/Product Owner with over 16 years of experience in Airline, Payment& Supply Chain Domains. Excellent reputation for resolving problems and improving customer satisfaction.
With very good Product management, Project management, Team management & Stakeholder management skills.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Product Definition Analyst
Amadeus Software Labs India Pvt Ltd
Bangalore, Karnataka
07.2014 - Current
- I am currently playing roles of both Product Definition Analyst & Product Owner in my current organization.
- In Amadeus had opportunity to learn & work on Payment Domain & Airline domain (Low cost carriers).
- As a Product Owner, i would work with PMO team to understand the market needs & the overall plan for delivering features for specific airline customers. Once we have a detailed plan from PMO team on deliveries, would work on preparing Product Backlog, support in sprint planning meetings, sprint backlog refinement, prepare JIRA items such as Epics, US, Spikes, co-ordinate with scrum team to plan out the sprints. And take care of presenting the quarterly release plan.
- As a Product Definition Analyst, my role includes end to end activities in SDLC life cycle, where i co-ordinate with stakeholders (Airlines, Amadeus Call center Office ACOs & internal management) to gather requirements, prepare Requirement specs, Involve in development of XSLs & DB queries and work along with Dev team for any clarifications for technical implementation in C, C++.
- Involved in Brush test scenario definition & execution, support QA during test validation for any bug fixes & reviewing test scenarios.
- Working along with customers for UAT phase & get sign off.
- Also present to CCB for approval for software loads & related central system settings to PRD. Perform Prod implementation & support customer post release.
- I come with Techno-functional experience along with very good Project Management & Stakeholder management skills.
- I had lead a team of 6 BAs in Payment project. I have been mentoring team members, new joinees, leading internship projects for College graduates & take care of project management aspects such as MPP creation etc.
- Also support team in technical challenges in areas such as XSL writing, Database, Unix shell scripting & Java scripting.
Project Lead
Sony India Software Centre Pvt. Limited
Bangalore, Karnataka
11.2005 - 06.2014
- As a fresher, i started my career as a Java developer and worked on Product development of internal project management tool - eProTrack, where i had a chance to work with QC team and understand the aspects of Project management.
- Later moved on to Business analyst-cum-Developer role, where i had opportunity to work on various B2B applications & co-ordinate with end customers for product deliveries to Production.
- I also had an opportunity to work in Sony Electronics Singapore (at Jurong East), where i played role of Onsite co-odinator/Business Analyst & also handled a team of 8 members taking care of all project management aspects such as SLA creation, Project Planning etc.
- While working as Onsite co-ordinator, had a chance to travel & work along with Sony Head offices & Sony service centres in Malaysia, China, Indonesia, Philippines & Thailand for Requirement collections, Implementation of Project, conducted End user trainings & also visited Sony Service centres to understand the real time issues service centre faces which could be eased by using the product developed by us.
Education
Bachelor of Engineering - Information Science
Yellamma Dasappa Institute of Technology
Bangalore 10.2001 - 05.2005
Skills
Product definition
Project Management
XML
RESTful API interfaces (JSON, XML)
Jira issue tracking
Stakeholder management
Additional Information
· Had been awarded as “Best Potential Leader” in Sony for the year 2008-09.
· Had been awarded as “High Flyer” thrice in Amadeus for the year 2020 & 2021
· Had been nominated for “Go-Getter” award twice & “TrialBlazer” awards at Division level.
· Provided technical leadership on the architecture, design, and successful implementation for all the projects handled.
· Enjoyed repeated success in understanding business expectations, building effective solutions.
Timeline
Product Definition Analyst
Amadeus Software Labs India Pvt Ltd
07.2014 - Current
Project Lead
Sony India Software Centre Pvt. Limited
11.2005 - 06.2014
Bachelor of Engineering - Information Science
Yellamma Dasappa Institute of Technology
10.2001 - 05.2005