Proactive professional with a proven track record in managing Operations and Sales, building high-performing teams, and developing team to independently meet requirements. Bringing 18 years of progressive experience, supported by strong judgment, effective problem-solving skills, and a consistent history of exceeding performance targets.
Overview
18
18
years of professional experience
5
5
Languages
Work History
Branch Head - Operations & Sales
CHANDRA CFS & TERMINAL OPERATORS PVT LTD, Team Global Gr.
04.2025 - 02.2026
Role: Oversee CFS operations while driving sales and business growth. Managing import-export cargo handling, container turnaround, safety, and customs compliance. Ensuring smooth coordination with Customs, terminal, transporters, and internal teams. Build strong relationships with shipping lines, CHA’s, Freight forwarders, Importers and Exporters to attract business, improve service levels, and enhance customer satisfaction. Oversee revenue, pricing, cost control, and profitability while implementing process improvements and handling operational disruptions to ensure efficient, safe, and customer-centric CFS performance.
Senior Manager – Operations & Sales
ISS GLOBAL FORWARDING
01.2023 - 02.2025
Role: Coordinate with team members for operational requirements. Maintaining effective coordination with Shipping Lines, CFS and CHA. Payment reconciliation and follow-ups. Oversee all Export and Import activities to ensure smooth, efficient, and compliant operations. Identifying prospective clients and generate business. Conducting competitor analysis and competency mapping to develop new revenue streams and ensure repeat business through strong customer relationships.
Assistant General Manager
SHREE JAGANNATH GROUP
10.2020 - 12.2022
Role: Handling Export & Import activities. Monitoring & Planning fleets, Co-ordinations with Clients like TATA STEEL, JSLP, JSL, JSHL etc., Liasoning with Vizag ports/terminals, Shipping liners, CHA & Cfs. Pricing & freight negotiation for SEA/AIR/LCL shipments for Freight Forwarding division, General Administration, Preparing operational P/L statement, Payment reconciliation, MIS, Recruitment, Back-end support to Field staffs etc.
Role: Monitoring Operational activities both Kolkata and Haldia, Co-ordination with CFS, Liners, Port Authorities & CUSTOMS, Export / Import Handling, Customer Support, Documentation, MIS, Managing Vendors & Transporters, etc.
Assistant Manager Operation
WESTERN CARRIERS INDIA LTD
01.2013 - 05.2017
Role: CHA, Railway Co-ordination, Rake Management, Export & Import Handling, Documentation, S.I Filling, BL preparations, Co-ordination with Liners & Port Authorities, MIS, Recon, Billing, I.T, Ensuring branch assets etc.
Commercial & HR Executive
ORIPOL INDUSTRIES LIMITED
10.2007 - 12.2012
Role: Implementation of operational plans & administrative work, Punctuality and regular attendance, ensuring branch assets & vehicles movements, Dealings with Sale and Income Tax departments, Submission of 'C' & 'H' forms, Maintaining the Export and manufacturing records.
Education
MBA - Human Resources Management
North Orissa University
Orissa
04.2001 -
Bachelor of Arts - Humanities
Fakir Mohan University
Orissa
04.2001 -
Skills
Logistical Operation
Decision-Making
Planning and Coordination
Problem-Solving
Negotiating
Supply Chain Management
Timeline
Branch Head - Operations & Sales
CHANDRA CFS & TERMINAL OPERATORS PVT LTD, Team Global Gr.