ARUNADEVI M

Madurai

Summary

Dynamic Process Associate at GENPACT with a proven track record in the US property and casualty insurance sector. Excelled in processing Loss Runs reports swiftly, enhancing SLA achievement. Leveraged effective communication and problem-solving skills to support underwriters and clients, ensuring compliance and fostering collaboration for improved efficiency.

Overview

year of professional experience

Certification

Work History

Role : Process Associate

GENPACT

MADURAI

09.2024 - Current

Contributed to Loss Runs team within US property and casualty insurance domain.
Processed Loss Runs reports within 24-hour turnaround time for claim history renewal.
Supported underwriters by gathering information, reviewing applications, and assessing risks.
Responded to inquiries from clients, agents, and stakeholders regarding policies and claims.
Maintained accurate records and updated databases in compliance with regulatory requirements.
Ensured timely communication with clients to address policy coverage questions.
Collaborated with team members to enhance overall efficiency in report processing.

Education

Bachelor of Commerce -

THE AMERICAN COLLEGE

Madurai

05-2021

Skills

Problem solving and innovation
Team collaboration
Time management
Customer service

Effective communication
Quality assurance
SLA achievement
Microsoft office

Hobbies and Interests

Listening to devotional songs
Spending time with family
Reading books on economics and fiction
Drawings

Disclaimer

I hereby declare that all the information furnished above is true to my knowledge and belief.

Language

Tamil

First Language

English

Advanced (C1)