Arundhathi Jegadeesh

• Currently leading LMS business development initiatives for DSK implementation; go-live scheduled for April.
• Designed and delivered end-to-end LMS enhancements aligned with bank-specific requirements.
• Owned solution discussions directly with client stakeholders.
• Led functional demos, query resolution sessions, and requirement walkthroughs.
• Managed CRs and ensured timely closure of critical change requests.

Worked across 4 projects, including 3 high-critical enterprise implementations.

Solution Design & Implementation

• Designed inquiry screen solutions including UI wireframes and API additional field integrations.
• Built Loan Termination functionality as a new requirement over the existing system.
• Designed and implemented Legal Procedure module (previously unavailable in system).
• Delivered end-to-end solutioning for Loan Origination System.
• Contributed to enhancements across loan booking, disbursement, repayment, prepayment, settlement, delinquency and scheme flows.

Issue Resolution & QA Management

• Managed and resolved high-priority QA and production issues.
• Coordinated with engineering teams for defect resolution and root cause analysis.
• Acted as SPOC between client and internal teams for defect tracking and resolution.
• Ensured high turnaround time (TAT) for critical issues.

Client & Stakeholder Management

• Conducted functional demos and system walkthroughs for client teams.
• Maintained continuous communication with bank stakeholders.
• Handled multi-stakeholder coordination across business, QA, and engineering.

Achievements

• Designed and delivered new system modules adopted in production.
• Recognized for handling high-priority CRs and complex requirement implementations.
• Elevated to Team Lead role within 2.5 years.