Sulabh Jain
Noida
Summary
Professional with substantial experience in guiding product development and driving market success. Adept at leveraging data-driven insights, leading cross-functional teams, and aligning projects with business goals. Strong focus on collaboration, flexibility, and delivering impactful results. Skilled in strategic planning, user experience optimization, and agile methodologies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Product Manager
Sopra Banking Software
08.2013 - Current
- Founded and led a 15-member Integration Team to address high maintenance costs caused by disparate customer customizations, reducing product upgrade failures by 40% and improving customer satisfaction and retention.
- Act as primary liaison between stakeholders and delivery squads, gathering product requirements and aligning backlog prioritization with project vision and business goals.
- Guide Product Owners in backlog refinement and prioritization, ensuring clear, well-defined, and estimated product backlog items to maximize value delivery.
- Lead multiple cross-functional squads (developers, QA, design leads) to ensure commitments are met on time and within budget through agile best practices.
- Continuously monitor squad performance using KPIs and data insights; conduct sprint retrospectives to identify bottlenecks and implement timely interventions, improving team velocity by 20%.
- Collaborate across squads and with design leads to synchronize dependencies and deliver coordinated product updates aligned with business strategy.
- Effectively remove delivery impediments by working closely with Scrum Masters, increasing delivery predictability and squad morale.
- Manage critical integration and product delivery projects within the lending domain, ensuring compliance and operational efficiency in line with regulatory requirements.
- Influence strategic decisions on feature inclusion per sprint based on business value, balancing technical feasibility and market needs.
- Analyze gaps between product offerings and customer use cases; decide integration into product roadmap or customer-specific extensions, boosting delivery efficiency and reducing maintenance overhead by 30%.
- Manage and maintain RESTful APIs under the API-first initiative, enabling seamless integration between customer systems and the core lending platform, increasing customer integration speed by 25%.
- Partner with sales teams to design and deliver product training programs to system users, resulting in a 20% increase in user adoption and improved customer feedback.
- Own product vision, roadmap, and backlog; facilitate PI and sprint planning sessions; implement continuous integration and delivery using Jenkins to accelerate time-to-market by 35%.
Product Portfolio Manager
Dell Services
02.2010 - 07.2013
- Managed product portfolio delivering integrated solutions to credit bureaus, enhancing data accuracy and processing speed for Experian.
- Coordinated multiple teams across geographies to ensure timely delivery, optimized resource allocation, and maintained stakeholder communications.
Senior Analyst
Attic Media Pvt Ltd
01.2009 - 02.2010
- Led end-to-end development of a UK-based e-learning portal, including requirements gathering, design, development, and testing.
- Improved customer satisfaction by 30% through enhanced communication and iterative feature delivery.
Software Developer
Synapse Communication Pvt Ltd
03.2007 - 12.2008
- Developed and maintained Windows and web applications using .Net; acted as liaison for a US Army portal managing change processes and delivery schedules.
Education
Master of Computer Applications -
I.M.S Ghaziabad
01.2007
Bachelor of Computer Applications - undefined
I.M.S Ghaziabad
01.2004
Skills
- Product Lifecycle Management
- Financial Services & Lending Domain Expertise
- Commercial Lending & Auto Asset Finance
- Loan lifecycle Management
- API Management & third-party services integration (CRM’s, EDMS, SWIFT, etc)
- AI Generalist: Prompt Engineering, Popular AI Models, Generative AI
- Practicing AI-powered Research Tools and Automation Agents
- Agile Delivery & Product Backlog Management
- Process Optimization & Automation Initiatives
- Strategic Roadmap Planning & PI Planning
- Risk & Impediment Resolution
- Cross-functional Squad Leadership
- Data-driven Performance Monitoring & Continuous Improvement
- Tools: JIRA, Jenkins, Confluence, Postman, SOAPUI, Oracle SQL, JavaScript, JSON
Accomplishments
Passionate AI Generalist proficient in prompting techniques, popular AI models, and generative content creation. Actively building AI agents to automate workflows and improve product development, bridging domain expertise with cutting-edge technology to drive innovation and operational excellence.
Certification
- Certified Scrum Product Owner (CSPO) – Scrum Alliance
- Design Thinking Innovation Knowledge
- AI – Deep Thinking by Outskills
- AI – Basics by Organization
Timeline
Product Manager
Sopra Banking Software
08.2013 - Current
Product Portfolio Manager
Dell Services
02.2010 - 07.2013
Senior Analyst
Attic Media Pvt Ltd
01.2009 - 02.2010
Software Developer
Synapse Communication Pvt Ltd
03.2007 - 12.2008
Bachelor of Computer Applications - undefined
I.M.S Ghaziabad
Master of Computer Applications -
I.M.S Ghaziabad
Similar Profiles
Piyush JoshiPiyush Joshi
Senior SDE 2 at Sopra Banking Software (SBS)Senior SDE 2 at Sopra Banking Software (SBS)
Niyati GoyalNiyati Goyal
Senior Software Development Engineer II at Sopra Banking Software Pvt LtdSenior Software Development Engineer II at Sopra Banking Software Pvt Ltd
Hélène BourdiolHélène Bourdiol
PMO TRANSFORMATION at Sopra Banking SoftwarePMO TRANSFORMATION at Sopra Banking Software
Pinky AhlawatPinky Ahlawat
HR Administrative Assistant at LINTL Clothing Pvt. Ltd.HR Administrative Assistant at LINTL Clothing Pvt. Ltd.
KARUNESH GUPTAKARUNESH GUPTA
Senior Product Manager | Technical Program Manager at AMAZON DEVELOPMENT CENTRE INDIASenior Product Manager | Technical Program Manager at AMAZON DEVELOPMENT CENTRE INDIA