Arunim Chatterjee
Assistant Manager, Nestlé India Ltd.
Kolkata
Summary
Results-driven professional with over 13 years of experience in sales, business development, and healthcare marketing within leading pharmaceutical and food sales companies. Proven track record of identifying growth opportunities, driving sales performance, and cultivating strong customer relationships. Committed to team success through strategic planning, initiative, and operational excellence. Proactive manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Skilled in assisting senior managers in achieving demanding targets by motivating staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Nestlé India Ltd.
02.2025 - Current
- Customer Service: In the front lines of customer interaction, addressing inquiries, complaints, and feedback to ensure customer satisfaction. The ability to resolve issues promptly and effectively which directly impacts customer loyalty and the company’s reputation.
- Building Relationships: Actively working to develop and maintain good relationships with customers and clients.
- Implementing Strategies: Translating directives from higher management into actionable tasks for the team, ensuring that organizational objectives are met efficiently at the operational level.
Senior Business Executive
Nestlé India Ltd.
04.2014 - 01.2025
- Monitored customer buying trends, market conditions, and competitor actions to adapt strategy and meet targets.
- Performed demand generation for products through both direct and indirect customers.
- Developed new business opportunities across institutions and distribution channels.
- Conducted product demonstrations for customers.
- Ensured consistent product availability and freshness across various sales outlets.
- Collaborated with team to achieve shared business objectives.
- Escalated customer concerns effectively to management and resolved issues swiftly.
Business Development Executive
Abbott India Ltd.
06.2011 - 03.2014
- Developed and executed initiatives to improve sales performance and expand customer base.
- Strategized tactical sales plans aligned with business goals.
- Achieved budget targets through effective demand generation and fieldwork.
- Organized scientific group discussions and patient awareness camps.
Business Development Officer
Cipla India Ltd.
04.2010 - 05.2011
- Launched new products and created go-to-market strategies to increase reach.
- Delivered engaging product campaigns to secure new clients and opportunities.
- Built strong customer relationships through consistent service and communication.
Airport Supervisor
Livewell Aviation (3rd Party of Emirates Airline)
04.2009 - 03.2010
- Oversaw cargo handling operations and customer service, ensuring smooth flight transitions.
- Acted as the primary point of contact between Airport Authority Personnels and airline representatives.
- Ensured adherence to safety and compliance protocols within airport operations.
- Handled escalated cargo issues and worked to deliver a high-quality customer experience.
Education
Pursuing Data Science & AI - Specialisation in Business Analysis
IIIT Bangalore & Upgrad
01.2024 - Current
Post Graduate Diploma - Aviation Management
Avalon Aviation Academy
01.2008 - 01.2009
Bachelor of Science - Microbiology
Durgapur College of Commerce & Science
01.2005 - 01.2008
High School Diploma - undefined
Bidhan Chandra Institution
01.2003 - 01.2005
Secondary Education - GED Equivalent
Kashi Ram Das Boys High School
01.1999 - 01.2003
Skills
Sales & Business Development
Territory Management
Customer Relationship Management (CRM)
Data Analysis & Market Intelligence
Product Promotion & Launch
Team Leadership & Mentoring
Strategic Planning & Execution
Communication & Negotiation
New Initiative Implementation
Team leadership
Problem-solving
Personal Information
Hobbies & Interests
Sports Enthusiast: Avid follower and participant in cricket, football, and badminton
Passionate Traveler: Enjoys exploring new places and cultures
Music Lover: Finds relaxation and inspiration through a wide range of musical genres
Professional Summary
A passionate and growth-driven professional with a strong track record in building rapport and handling people with empathy and effectiveness. Known for fostering collaborative environments, driving performance through interpersonal excellence, and continuously seeking opportunities for personal and professional development. Brings a people-first approach that strengthens team dynamics and customer relationships alike.
Timeline
Assistant Manager
Nestlé India Ltd.
02.2025 - Current
Pursuing Data Science & AI - Specialisation in Business Analysis
IIIT Bangalore & Upgrad
01.2024 - Current
Senior Business Executive
Nestlé India Ltd.
04.2014 - 01.2025
Business Development Executive
Abbott India Ltd.
06.2011 - 03.2014
Business Development Officer
Cipla India Ltd.
04.2010 - 05.2011
Airport Supervisor
Livewell Aviation (3rd Party of Emirates Airline)
04.2009 - 03.2010
Post Graduate Diploma - Aviation Management
Avalon Aviation Academy
01.2008 - 01.2009
Bachelor of Science - Microbiology
Durgapur College of Commerce & Science
01.2005 - 01.2008
High School Diploma - undefined
Bidhan Chandra Institution
01.2003 - 01.2005
Secondary Education - GED Equivalent
Kashi Ram Das Boys High School
01.1999 - 01.2003
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