Accomplished Supervisor, adept in IT P2P operations and leading asset management initiatives. Expertise in ServiceNow and GEP, spearheaded projects that enhanced team productivity. Renowned for problem-solving and guiding teams.
Overview
16
16
years of professional experience
Work History
Supervisor - IT Procurement & Asset Management
Lennox India Technology Center
11.2017 - Current
Oversaw daily operations of P2P operations and Asset Management operations ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to handle around 1000s tasks related to $30k annual spend.
Improved stakeholders satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity 10~15% by implementing efficient workflows/process/avoiding duplicate works in p2p process.
Leading Software internal/external audits to be compliant & efficiently managing licenses.
Executed non discoverable EUC devices project to avoid risk in compliance, financial loss, IT security.
Overseeing operations of Service Contracts and renewals. Handling around 400 active contracts speared across SaaS, Maintenance, subscriptions.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Senior Engineer-Technical Support
HCL Technologies
07.2014 - 11.2017
Deputed client in Honda Cars India Ltd to setup PLM/CAD team as well to setup Honda process in India.
Worked with Global team /Vendors to reduce the lead time of product development & Improving 3D data quality in Enovia VPM environment.
Project-In-Charge to implement in India including tools (Enovia & its custom tools), trainings, process & documents.
Successfully completed 2 Product development projects in this method on time and within budget.
Handled 3-member team for 3D checks & reviews.
Deputy Manager - PLM
Maruti Suzuki India
07.2008 - 06.2014
Teamcenter & Engg application support for around 600+ users. Worked in global cross-functional teams to identify & solve problems in PLM tools.
Achieved various cost reduction targets in PLM domain/process
Contributed to various upgrade & enhancement projects.
Initiated various measures to identify gaps & guiding application teams accordingly.
Took initiative in rollout custom made ticket management tool in R&D
Lead in various cross functional projects with teams across various verticals
Project coordinator for 2 global projects in India which are NX Designer CAE and Auto mesh generation System.
Manager - IT DevOps & Quality Engineering Program at Lennox India Technology CenterManager - IT DevOps & Quality Engineering Program at Lennox India Technology Center