Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arunkumar BN

Bangaluru

Summary

Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

Overview

18
18
years of professional experience

Work History

IT Manager

Graymatter Software Services Private Limited
01.2023 - Current
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw IT department operations and training.
  • Interacted and negotiated with vendors, outsourcers, and contractors to secure products and services.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.

Sr. System Administrator

FUTURE FOCUS INFOTECH PVT LTD
12.2017 - 01.2023
  • Completed reports detailing network and systems performance and downtime issues.
  • Standardized job tasks and trained junior team members on industry best practices and standards.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Worked with users to determine areas of technology in need of improved usability.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Led server infrastructure development, quality assurance, staging and production systems.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Planned and implemented upgrades to system hardware and software.
  • Installed and configured network printers and other peripheral devices.
  • Implemented and maintained virtual private networks.

System Administrator

A O Smith India Private Limited
04.2012 - 05.2017
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.

System Administrator

KLAUS IT SOLUTIONS:
06.2011 - 02.2012
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.
  • Completed reports detailing network and systems performance and downtime issues.
  • Managed onboarding and offboarding of employees.

System Administrator

GRADATIM IT VENTURES INDIA PVT LTD.
12.2008 - 05.2011
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.
  • Completed reports detailing network and systems performance and downtime issues.
  • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
  • Established network specifications and analyzed workflow, access, information and security requirements.

Desktop Support Engineer

SAXON COMPUTER CENTER
06.2006 - 12.2008
  • Configured hardware, devices, and software to set up work stations for employees.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
  • Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.

Education

Bachelor of Science - Instrumentation

Bengaluru University
Bengaluru
10.2008

Skills

  • Quality Assurance
  • Project Records
  • Operational Cost Reductions
  • Team Collaboration
  • Operating System Management
  • Technical Support Oversight
  • Asset Oversight
  • Hardware and Software Monitoring
  • Technical Troubleshooting

Timeline

IT Manager

Graymatter Software Services Private Limited
01.2023 - Current

Sr. System Administrator

FUTURE FOCUS INFOTECH PVT LTD
12.2017 - 01.2023

System Administrator

A O Smith India Private Limited
04.2012 - 05.2017

System Administrator

KLAUS IT SOLUTIONS:
06.2011 - 02.2012

System Administrator

GRADATIM IT VENTURES INDIA PVT LTD.
12.2008 - 05.2011

Desktop Support Engineer

SAXON COMPUTER CENTER
06.2006 - 12.2008

Bachelor of Science - Instrumentation

Bengaluru University

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Arunkumar BN