ARUNKUMAR C L

Solarwinds:

• Administered SolarWinds platforms, including NPM, NCM, NTA, SAM, IPAM, UNDP, and VMAN.
• Onboarding, offboarding, updating IP addresses, scheduling maintenance of nodes, and enabling or disabling resources for them.
• Generated performance reports in CSV, XLS, and PDF formats for device, CPU, and memory utilization.
• Oversaw application monitor templates for server management and alert configuration customization.
• Creating new alerts and customizing the existing alert configuration of all the modules.
• Monitoring server health and performance-related issues with SolarWinds.
• Scheduled device backups, upgraded SolarWinds software to the latest versions, and applied hotfixes.

Zenoss (On-Prem) and Zenoss Cloud:

• Developed customized templates based on threshold requirements to enhance monitoring capabilities.
• Upgraded the environment to the latest version, ensuring optimal performance and security.
• Established a high availability setup to improve system reliability and uptime.
• Integrated SolarWinds, SCOM, OEM, and other SNMP-capable tools with Zenoss for effective event management.
• Resolved various modeling issues in Zenoss across different operating systems to maintain consistency.
• Participated in server migration activities, conducting thorough pre- and post-migration checks.
• Provided on-call support for P1/P2 issues.
• Configured Zenoss Cloud and migrated multiple customers to the platform.
• Enabled anomaly detection features within Zenoss Cloud to enhance monitoring capabilities.