Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Arunkumar K M

Arunkumar K M

Bangalore

Summary

Adept at driving data harmonization and automation, I leveraged strong analytical skills and a customer-focused approach at Bayer Crop Science to enhance MDM processes and vendor management. My innovative mindset and project management expertise facilitated successful transitions and process improvements, significantly boosting operational efficiency.

Overview

8
8
years of professional experience

Work History

Senior Subject Matter Expert

Bayer Crop Science
Bangalore
05.2022 - 10.2023
  • Supports data stewards and the MDM office in planning, executing, and delivering accelerator initiatives in small, dynamic project environments.
  • Supports transitions from countries to service centers and develops a network across all COE dimensions.
  • Drives data cleansing, simplification, harmonization, and automation.
  • Training in progress for carve-out activities related to MDM.
  • Supports the Material Master team for the mass changes project – locking the production version.
  • Works on the creation of a dashboard for data steward activities in MDMO SharePoint.
  • Training is in progress for report extraction from P08 – (Base Camp Project).
  • Reporting expert on GLN-related data for easy accessibility for users.
  • Improvisation of the VAC process. (VAC Projects)

Subject Matter Expert – MDM

Bayer Crop Science
Bangalore
03.2020 - 04.2022
  • To ensure that the team achieves the TAT and accuracy on the assigned volumes with proper production planning.
  • Developing a strong control mechanism for the MDM process by conducting regular process reviews and taking complete ownership of the process.
  • Maintaining customer engagement through regular catch-ups and ensuring the team and self-respond to all queries within 24 hours.
  • Multi-tasking and working under pressure.
  • Handling error emails, escalations, and calls with the country for resolving queries.
  • Facilitating and supporting PA and SPA to achieve their goals.
  • Developing a strong training plan for new joiners, cross-training, and backup creation plans.
  • Ensuring no audit observations (internal and external) on the process and supporting the preparation of metrics reporting, internal, and external audits.
  • Sharing process improvement ideas and supporting the team in completing the value-added projects.
  • Completed the transition for the vendor master process for L-Bayer from Barcelona and Gdansk centers for 72 LEs.
  • Transitioning the CMD process for France and IBERIA.

Customer Business Analyst

Sabre Travel Technologies Pvt Ltd
Bangalore
09.2019 - 03.2020
  • Create the Customer Master Record in SAP HANA upon receiving the information about the new customers after the successful sales pitch.
  • Going through each new contract, setting up the commercials in SAP HANA, and uploading the new contract to SAP.
  • Update and set up the billing comments of the contract in SAP.
  • Reviewing the assigned contract quarterly and correcting it, if needed.
  • Updating contract review and billing comments in the TN Dashboard.
  • Manually calculate the incentive for the assigned customers, cross-check it with the SAP calculation, and correct any discrepancies.
  • Incentive calculation for the India, Sri Lanka, and Malaysia markets.
  • Send the list of customers to the Sales Team who have not qualified for the incentive.
  • Release the incentive for the payout.
  • Review the payment before releasing it. (Happens once a week)
  • Maintain/update the tracker/report of the customer who has taken an advance incentive and send it to sales quarterly. Send the booking reports to sales every month.
  • Processing line of credit, tech fund, through SAP, as well as manually.
  • Processing the product ordering request.
  • Reviewing the billing monthly.

Senior Process Associate

Monsanto holdings Pvt Ltd.
Bangalore
07.2015 - 01.2019
  • Independently Handling Queries and Reports:
  • Handling the creation, changes, blocking, and unblocking of vendors, customers, growers, and employees.
  • Handling cost center, cost element, general ledger creation, changes, and extension.
  • Handling monthly metrics, productivity, and cleanup activities.
  • Transitioned vendor master process for Africa entities.
  • Work allocation to the associates, ensuring that the SLA remains intact.
  • Creation and updating of vendor master data in SAP.
  • Handling the mailbox and sorting out all the issues within the prescribed time by providing possible solutions to the client.
  • Communicating with the client either through emails or phone calls as needed.
  • Running various kinds of reports on productivity, as well as other business requirements.
  • Training the new joiners, and guiding them to get into production.
  • Creation of vendors after a thorough check to avoid duplication of vendors being created.
  • Updating the vendor address and their banking information at the vendor master level in SAP.
  • Blocking the vendors that have not had any activities for a long period.
    Preparing a weekly vendor creation and change report.
  • Authentication of vendors created by the team by performing an audit.
  • Updating in weekly team meetings to ensure that there is a constant flow of information and knowledge dissemination, query logs, issue resolution, and providing feedback to team members.
  • Created automatic rules for weekly data quality reports by working with the IT team.
  • Created a template for bulk grower code creation.

Education

MBA - Finance

Indian Academy
Bangalore
06-2014

BBA - Finance

Indian Academy of Management Studies
Bangalore
05-2012

Skills

  • Creative solutions
  • Training and mentoring
  • Innovative mindset
  • Strong analytical skills
  • Deep expertise
  • Customer focus
  • Vendor management
  • Stakeholder management
  • Project management

Accomplishments

  • 5 Quarterly Award
  • 1 Team Award

Timeline

Senior Subject Matter Expert

Bayer Crop Science
05.2022 - 10.2023

Subject Matter Expert – MDM

Bayer Crop Science
03.2020 - 04.2022

Customer Business Analyst

Sabre Travel Technologies Pvt Ltd
09.2019 - 03.2020

Senior Process Associate

Monsanto holdings Pvt Ltd.
07.2015 - 01.2019

MBA - Finance

Indian Academy

BBA - Finance

Indian Academy of Management Studies

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Arunkumar K M