Summary
Overview
Work History
Education
Skills
LANGUAGES KNOWN
Hobbies and Interests
Disclaimer
PERSONAL DETAILS
Accomplishments
Timeline
Generic

Arunkumar Ravindran

Chennai

Summary

Dedicated administrative management professional with a proven track record of driving continuous improvements. Skilled in reducing costs, improving efficiency, and boosting team performance. Knowledgeable of best industry practices and trends, always seeking opportunities to innovate and enhance results. Passionate about delivering high-quality work and exceeding expectations.

Overview

21
21
years of professional experience

Work History

Operations Manager

DELHIVERY LTD
Chennai
03.2019 - Current
  • Company Overview: India’s leading Supply Chain Company
  • End to End Last mile Process for 3PL partners South zone including Andaman and Nicobar Islands.
  • Onboarding Partners
  • Billings and Commercials
  • Finding Risk evolving Center
  • Auditing Center
  • Monitoring of Risk Regulatory Calculations
  • Accountability of High Value consignments
  • Recovery from Partners
  • Decision on Lost Liability
  • Closure of Escalations
  • Quantitative and Qualitative Analysis with operational risk

Operations Manager & Risk Compliance

LMD PVT LTD
Chennai
12.2015 - 02.2019
  • Company Overview: Exclusive E-commerce lastmile delivery partner
  • Handling Delivery Operations
  • Delivery cash Management
  • Franchise & Field Executive recruitment
  • Grooming Standards
  • Customer Service
  • Vendor Management
  • Training
  • Accountability on Cost Control

Hub Manager

W.S.RETAIL SERVICES PVT LTD
Chennai
06.2014 - 05.2015
  • Company Overview: Its a retail brand of FLIPKART India Pvt Ltd, Indias Leading online shopping company.
  • Handling Delivery Operations
  • Delivery cash Management
  • Field Executive recruitment
  • Grooming Standards
  • Customer Service
  • Vendor Management

Operations Manager

ELBEX COURIER PVT LTD
Chennai
09.2010 - 06.2014
  • Company Overview: ELBEX is reinstated as the rebirth of ELBEE Express, which was one of the leading Domestic and international courier and cargo company in India in the yesteryears. ELBEX has been incorporated by few of the key members of ELBEE management team and relaunched the company with a greater emphasis on strategies, service and value-added business model to meet the growing needs of courier and logistics industry.
  • Import & Export (Courier & Cargo)
  • Documentation
  • Sorting
  • Mapping
  • Logistics Management
  • C P D Process
  • Warehouse management
  • Reports
  • Service quality check
  • Cost control measures

Supervisor

DHL EXPRESS INDIA PVT LTD
Chennai
05.2007 - 09.2010
  • Company Overview: DHL, the Branded global Market leader in International Express overland transport and Air Freight. A chain of world leading logistics group DEUTSCHE POST WORLD NET.
  • Assisting with Manager in Overall Operations & Profitability
  • Training of New Store Executive
  • Maintaining Excellent Customer Relations
  • Accountability For Sales & Cash Control
  • Monthly Store Reports.

Customer Service Associate

PIZZA HUT
Chennai
08.2004 - 02.2007
  • Company Overview: Pizza Hut global market leader in food industry. A chain of world leading food chain group “YUM Restaurants”.
  • Handling customers
  • Assisting in operations
  • Accountability for Sales & Cash Control.

Education

Bachelor Of Arts - History

Manonmaniam Sundaranar University
Tamil Nadu, India
04.2020

Skills

  • Operations planning
  • Vendor Management
  • Risk and Loss Prevention
  • Team Handling
  • Negotiation and Conflict Management
  • Delinquency Management and Recovery
  • Project Management
  • Inventory Management
  • Linehaul Management

LANGUAGES KNOWN

To Speak: Tamil, English
To Read & Write: Tamil, English

Hobbies and Interests

Reading Books, Driving, Photography

Disclaimer

I believe in hard work, try to multiply my strengths and increase in the asset in the form of human relationship and client satisfaction of the organization. Place: Chennai – 600 125. Date

PERSONAL DETAILS

  • Father’s Name: V.Ravindran
  • Date of Birth: 05th Aug 1986
  • Marital Status: Married
  • Reference: Available upon request

Accomplishments

    Zero loss for two consecutive Financial years 23-24 & 24-25

Timeline

Operations Manager

DELHIVERY LTD
03.2019 - Current

Operations Manager & Risk Compliance

LMD PVT LTD
12.2015 - 02.2019

Hub Manager

W.S.RETAIL SERVICES PVT LTD
06.2014 - 05.2015

Operations Manager

ELBEX COURIER PVT LTD
09.2010 - 06.2014

Supervisor

DHL EXPRESS INDIA PVT LTD
05.2007 - 09.2010

Customer Service Associate

PIZZA HUT
08.2004 - 02.2007

Bachelor Of Arts - History

Manonmaniam Sundaranar University

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Arunkumar Ravindran