ARUNKUMAR SHANMUGAM
BANKING
NAMAKKAL
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
ICICI BANK
Namakkal
05.2022 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
Customer Service Manager
FEDBANK
Namakkal
12.2020 - 05.2022
Assistant Manager
Manappuram Finance
Erode
07.2019 - 12.2020
Education
Bachelor of Arts - English Literature
KSR COLLEGE OF ARTS AND SCIENCE
NAMAKKAL 07.2015 - 06.2018
Master of Arts - English
ALAGAPPA UNIVERSITY
NAMAKKAL 07.2019 - 06.2020
MBA - Human Resources Management
ALAGAPPA UNIVERSITY
NAMAKKAL 07.2020 - 06.2022
Skills
MS OFFICE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
ICICI BANK
05.2022 - Current
Customer Service Manager
FEDBANK
12.2020 - 05.2022
MBA - Human Resources Management
ALAGAPPA UNIVERSITY
07.2020 - 06.2022
Assistant Manager
Manappuram Finance
07.2019 - 12.2020
Master of Arts - English
ALAGAPPA UNIVERSITY
07.2019 - 06.2020
Bachelor of Arts - English Literature
KSR COLLEGE OF ARTS AND SCIENCE
07.2015 - 06.2018
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