Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
ARUNKUMAR SHANMUGAM

ARUNKUMAR SHANMUGAM

BANKING
NAMAKKAL

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Assistant Manager

ICICI BANK
Namakkal
05.2022 - Current
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.

Customer Service Manager

FEDBANK
Namakkal
12.2020 - 05.2022

Assistant Manager

Manappuram Finance
Erode
07.2019 - 12.2020

Education

Bachelor of Arts - English Literature

KSR COLLEGE OF ARTS AND SCIENCE
NAMAKKAL
07.2015 - 06.2018

Master of Arts - English

ALAGAPPA UNIVERSITY
NAMAKKAL
07.2019 - 06.2020

MBA - Human Resources Management

ALAGAPPA UNIVERSITY
NAMAKKAL
07.2020 - 06.2022

Skills

    MS OFFICE

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

ICICI BANK
05.2022 - Current

Customer Service Manager

FEDBANK
12.2020 - 05.2022

MBA - Human Resources Management

ALAGAPPA UNIVERSITY
07.2020 - 06.2022

Assistant Manager

Manappuram Finance
07.2019 - 12.2020

Master of Arts - English

ALAGAPPA UNIVERSITY
07.2019 - 06.2020

Bachelor of Arts - English Literature

KSR COLLEGE OF ARTS AND SCIENCE
07.2015 - 06.2018
ARUNKUMAR SHANMUGAMBANKING