Arun Kumar Sharma
Team Leader
383/A, B.Block Railway Colony, Amritsar, Punjab.
Summary
Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales Team Leader
Sanjogg.com
Mohali
03.2021 - 06.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Collections Agent
Fusion Microfinance Limited
Amritsar
03.2019 - 02.2021
- Delivered exceptional customer service on collection calls and in field maintained calm and professional demeanor.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Negotiated to collect balance in full.
- Directed day-to-day collections functions.
Team Leader
Adidas
Amritsar
03.2017 - 02.2019
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Sales Associate
Reebok
Amritsar
02.2015 - 03.2017
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
A.N.High School
Amritsar 04.2009 - 03.2010
+2
R.B.S.K Senior Secondary School
Islamabad, Amritsar 04.2012 - 03.2013
Computer Diploma -
Om Sai Institute
Amritsar 03.2013 - 02.2014
Bachelor of Arts -
Guru Nanak Dev University
Amritsar 03.2014 - 04.2017
Skills
Sales expertise
undefinedTimeline
Sales Team Leader
Sanjogg.com
03.2021 - 06.2023
Collections Agent
Fusion Microfinance Limited
03.2019 - 02.2021
Team Leader
Adidas
03.2017 - 02.2019
Sales Associate
Reebok
02.2015 - 03.2017
Bachelor of Arts -
Guru Nanak Dev University
03.2014 - 04.2017
Computer Diploma -
Om Sai Institute
03.2013 - 02.2014
+2
R.B.S.K Senior Secondary School
04.2012 - 03.2013
High School Diploma -
A.N.High School
04.2009 - 03.2010
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