Arunkumar N

Experience.com is a leading experience management platform that helps businesses improve customer and employee engagement through AI-driven automation, analytics, and marketing tools.

1. AI-Powered Search & Query Optimization

Designed and implemented Elasticsearch-based intelligent search that enhances query interpretation using Named Entity Recognition (NER). Optimized query expansion, typo correction, and intent-based search functionalities for better search relevance and ranking. Integrated machine learning-based ranking models to improve search result accuracy based on user behavior. Reduced search response times by 40% and increased relevance by 50% through query tuning and indexing improvements.

2. Anonymous User Tracking & Event Analytics

Developed and deployed an anonymous user tracking system using Pixel.js SDK to capture real-time user events. Designed event-driven analytics pipelines to analyze user behavior, engagement metrics, and feature usage trends. Implemented privacy-compliant data collection methods, ensuring compliance with GDPR and other data regulations. Enabled better user insights, improving decision-making for marketing and product optimization.

3. Backend API Performance Optimization & Scalability

Refactored Node.js APIs to improve efficiency, response times, and overall performance. Implemented rate limiting, authentication enhancements, and caching strategies for scalable and secure API development. Designed asynchronous processing and event-driven architecture to scale the system for high user traffic. Reduced API response times by 40% and improved system scalability to handle peak loads efficiently.

4. MVP Development & Feature Prototyping

Led the rapid development of MVPs (Minimum Viable Products) and Proof-of-Concepts (POCs) to validate new product ideas and enhancements. Worked closely with product managers, UX teams, and stakeholders to refine business use cases and translate them into technical solutions. Established a fast iteration cycle, allowing for early-stage feedback before investing in full-scale development. Accelerated feature validation and reduced product development risks.

Guardian Link is a leading Web3 and NFT solutions company, providing NFT marketplace development, blockchain security solutions, and gaming infrastructure for the decentralized ecosystem.

Designed and developed a high-performance, event-driven backend system to support real-time gaming interactions. Implemented WebSockets and real-time API integrations to facilitate seamless gameplay and high-concurrency user interactions. Optimized game data synchronization and processing pipelines to ensure smooth execution of game logic. Scaled the infrastructure to handle thousands of concurrent players, ensuring a latency-free gaming experience.

Prenetics (NASDAQ: PRE) is a leading health sciences company focused on genomic testing, digital health, and early cancer detection.

Key Contributions:

• E-Commerce Platform Development: Contributed to building a scalable e-commerce platform supporting Prenetics’ healthcare products, such as CircleDNA and Circle HealthPod.

• Microservices Architecture: Designed and implemented TypeScript-based microservices, ensuring scalability and modularity.

• API Development: Built and optimized RESTful APIs for secure and high-performance transactions.

• Data Security & Compliance: Ensured compliance with healthcare security standards (HIPAA, GDPR).

Agira Technologies is a technology service company specializing in digital transformation, AI-driven applications, cloud solutions, and enterprise software development.

Key Projects:

• Object Edge – ETL Pipeline Development & Web Crawling:

• Developed a web crawling and ETL pipeline to fetch and analyze competitor pricing data based on ZIP codes.

• Built a custom web scraper using Python Scrapy, Lua scripting, and Golang for data extraction.

• Implemented data transformation processes for structured and real-time price tracking.

• Orbita.ai – AI-Powered Conversational Healthcare Platform:

• Built an AI-driven virtual assistant for healthcare providers and patient engagement.

• Integrated speech recognition, NLP, and chatbot automation into the platform.

• Insights & Analytics Platform:

• Developed a Node.js + Angular-based analytics dashboard for real-time business intelligence.

• CI/CD & DevOps Integration:

• Led API design, database optimization, and CI/CD implementations for efficient deployment.

Sedin Technologies is a custom software development company offering enterprise SaaS solutions, AI-based automation, and cloud-based services.

Key Project: Pricebook Digital – HVAC Industry Sales & Pricing Platform

Pricebook Digital is a comprehensive pricing and sales platform designed for HVAC industry dealers and distributors.

• Platform Development:

• Developed the platform backend using Ruby on Rails with a JavaScript & jQuery frontend.

• Built customizable price lists, rebate management tools, and sales presentation features.

• Sales & Pricing Enhancements:

• Integrated Best/Better/Good pricing models, enabling flexible pricing strategies.

• Added real-time finance plan integrations to improve dealer sales workflows.

• Scalability & Performance:

• Optimized database queries for better response times.

• Designed a responsive UI for mobile-friendly dealer interactions.