ARUNN J
Chennai
Summary
- With 11 years of tenure within the IT sector, encompassing 7 years as a Business Analyst and Functional Consultant specializing in B2E, B2B, and B2C web portals within the insurance industry (PREMIA/ASTRA).
- Brought extensive expertise in domains such as Insurance, Recovery Management, Automobile, and ERP.
- Successfully led the implementation of a B2B web portal for a major insurance client, resulting in increased efficiency and streamlined operations.
- Carried out multiple sessions/discussions with end users and bridged the gap between management and end users in
terms of requirement. - Onsite - Requirement gathering/BSM sign off - PJICO, Vietnam. Worked in third party API integration like WAD, ECM server, Digital signature, QR Code, MFA.
- Played an offshore BA & Product owner for two teams of 7 members. Direct Interaction with end users to understand the P& C insurance requirements of client in BSM Phase.
- Worked with multiple internal teams within the organization (Underwriting/Claims).
- Established and led a SCRUM team, introducing AGILE methodologies tailored to our project's requirements, optimizing workflow efficiency.
- Oversaw a cross-functional team of 14 members encompassing Quality Assurance and Business Analysis, ensuring streamlined operations and effective collaboration.
- Achieved consistent project milestones across the Sprints, maintaining an average velocity Story Points, demonstrating adept project management and delivery capabilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
LogicValley Technologies
05.2023 - Current
- Facilitated seamless communication and collaboration with the L3 team, adeptly identifying change requests and integrating them into sprint backlogs for timely deliverables.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Conducted workshops for L1, L2, and Business Operation Teams, enhancing understanding and alignment across departments, fostering a culture of continuous improvement
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
Lead Business Analyst
RNTBCI
03.2022 - 04.2023
- To prioritize list of work for the scrum team that is derived from the product road map and its requirements. Planning, designing,recommending business processes to improve and support IT and business activities.
- Ensuring items in the sprint backlog are clearly understood by the scrum team, that they can use the items to produce working code.
- Monitoring and assessing progress towards the stated goals and product delivery and making this information available to stakeholders.
- Work in the design, development, and maintenance of all system processes.
- Ensure the development teams delivers the most values of the business (Definition of Done)
- Being the voice of the customer and provide a business perspective on value during day-to-day development
- Ensure the development teams delivers the most values of the business (Definition of Done)
- To monitor VOC - voice of customer to improve the product
Business Analyst
Azentio Software Pvt Ltd
01.2019 - 03.2022
- Involved in preparation and/or review of Technical Specification Document, Functional Specification Document and Approach Document(s). In charge of preparing Motor, P&C insurance deliverables with respect to B2E, B2B Portal applications
- Led, managed, and engaged in all parts of the software development lifecycle, beginning with requirement collecting and ending with delivery and initial support.
- Established and maintained best practices to continually improve the development lifecycle and product delivery.
- Gathered requirements across business units and identified substandard business processes through continuous evaluation of business performance.
- Examined current systems in use and explored more advanced solutions to meet future needs. Manipulated and analyze internal and external data with varying formats, quality, and accuracy while maintaining the integrity of the data.
- Performed testing activities on new solutions introduced into production. Notified potential defects to the relevant teams and provide technical knowledge in IT/Business meetings.
Business Analyst
Thinclesoft Technologies
11.2015 - 12.2018
- Coordinated deliverables with offshore. Interacted between offshore and onshore for the construction of an onsite UAT environment.
- Handled Patch deployments for the UAT phase at the client server on a regular basis. Product testing prior to patch distribution.
- Created, documented, and maintained software architectures, requirements, algorithms, interfaces, and designs.
- Developed and managed code that combines software components to create fully working software system.
- Prepared plans for software verification, test methodologies, and test environments. Conducted tests and documented findings to ensure that software system requirements are satisfied.
- Defined, evaluated, customized, and implemented software processes, tools, and metrics. Implemented and documented Software research and development initiatives.
Programmer Analyst
Precision Software
07.2013 - 09.2015
- Responsible for creating and maintaining databases, running reports, and identifying trends and insights that can help inform program decisions.
Education
Bachelor of Engineering (B.E) -
P.R.E.C, Thanjavur
04.2010
Skills
- Risk Management
- Decision Making
- Problem Solving Skills
- Requirement Gathering
- Conflict Management
- Change Management
- Project Management
- Stakeholder Management
Hobbies and Interests
- Music
- Travelling
- Reading
Certification
- CBAP - Certified Business Analysis Professional
Timeline
Senior Business Analyst
LogicValley Technologies
05.2023 - Current
Lead Business Analyst
RNTBCI
03.2022 - 04.2023
Business Analyst
Azentio Software Pvt Ltd
01.2019 - 03.2022
Business Analyst
Thinclesoft Technologies
11.2015 - 12.2018
Programmer Analyst
Precision Software
07.2013 - 09.2015
Bachelor of Engineering (B.E) -
P.R.E.C, Thanjavur
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