ARUN PANDIAN R
NAMAKKAL
Summary
Smart professional with talents in planning, budgeting and forecasting. Reliable Finance Manager focused on KPI oversight and mentoring employees in data processes.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Operations & Customer Service Manager
Bajaj Finance Ltd
Musiri
10.2017 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Education
B.E., - Electrical, Electronics And Communications Engineering
Selvam College of Technology
NAMAKKAL05.2014
Skills
- Workflow Management
- Issue Resolution
- Managing Operations and Efficiency
- Information Confidentiality
- Sales Activities
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Timeline
Operations & Customer Service Manager
Bajaj Finance Ltd
10.2017 - Current
B.E., - Electrical, Electronics And Communications Engineering
Selvam College of Technology
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