Arun Singh Ghuman
Sales & Marketing
Chandigarh
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Manager
Jaquar Co. Pvt Ltd.
Chandigarh
11.2019 - Current
- Developed and implemented training programs for new staff members to enhance onboarding efficiency.
- Maintained accurate records of sales and customer interactions to support data-driven decisions.
- Supported marketing initiatives that effectively promoted product offerings and increased visibility.
- Ensured compliance with safety regulations and company policies to mitigate risks and enhance safety.
- Collaborated with management to develop strategic plans aimed at achieving business objectives.
- Created reports analyzing sales trends, inventory levels, and financial data for informed decision-making.
- Provided leadership and mentoring to new employees, enhancing knowledge of company programs.
- Implemented quality control measures that upheld company standards and improved service delivery.
Department Manager
Decathlon Sports India Pvt Ltd.
Chandigarh
04.2014 - 09.2019
- Directed daily store operations and customer service strategies to enhance performance.
- Trained staff on product knowledge and customer engagement techniques for improved service.
- Implemented visual merchandising standards to elevate store presentation and appeal.
- Coordinated promotional events to increase customer traffic and engagement levels.
- Managed inventory levels to ensure optimal product availability and effective stock rotation.
- Oversaw scheduling and workforce management to optimize staffing and operational efficiency.
- Collaborated with cross-functional teams for efficient project execution and support.
- Coached new staff members on department policies and procedures for seamless integration.
Branch Sales Officer
Singla Builder & Promoters
Mohali, Mohali
04.2012 - 04.2014
- Managed customer inquiries and concerns with speed, efficiency and knowledgeable support.
- Achieved individual and branch targets on consistent basis.
- Maintained in-depth understanding of retail operations, products, and services.
- Set pricing strategy and discount rates.
- Recommended complementary purchases to customers, increasing revenue.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Bachelor of Computer Applications - Computer Science
Maharishi Dayanand University
Rohtak04-2009
10+2 - Non Medical
Sharda Sarvithkari Senior Secondary School
Chandigarh04-2005
10 - MATRIC
Guru Harkrishan Public School
Chandigarh, CH 04.2002 - 03.2003
Skills
- Training program design
- Sales management
- Data analysis and reporting
- Quality control
- Marketing assistance
- Customer relationship management
Affiliations
- Home improvement activities
- Online learning of stocks and mutual funds working
Languages
Hindi
First Language
Punjabi
Proficient (C2)
C2
English
Proficient (C2)
C2
Accomplishments
- Won best department display two times in a row at the previous firm
- Awarded a promotion in my current organization, which is linked to the achievement of my targets for three consecutive years in a row
Timeline
Assistant Manager
Jaquar Co. Pvt Ltd.
11.2019 - Current
Department Manager
Decathlon Sports India Pvt Ltd.
04.2014 - 09.2019
Branch Sales Officer
Singla Builder & Promoters
04.2012 - 04.2014
10 - MATRIC
Guru Harkrishan Public School
04.2002 - 03.2003
Bachelor of Computer Applications - Computer Science
Maharishi Dayanand University
10+2 - Non Medical
Sharda Sarvithkari Senior Secondary School