arun tej
Tirupati
Summary
Dynamic professional with a proven track record at Axis Maxlife, excelling in customer service and team leadership. Enhanced customer satisfaction through effective complaint resolution and improved cash handling accuracy. Successfully drove sales growth at Sunshade Roofing by implementing strategic initiatives and fostering strong client relationships.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr Corporate Agency Manager
HDFC LIFE
Tirupati
02.2026 - Current
Assistant Manager
Axis Maxlife
Chittoor
06.2024 - 04.2025
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Sales Manager
Sunshade Roofing and Structurals
Palamaner
05.2015 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
B.Tech - Electrical, Electronics And Communications Engineering
Sreenivasa Institute of Management And Sciences
Chittoor 05.2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
Certification
Received Raising star trophy in Maxlife by achieving the target.
Languages
Tamil
Intermediate (B1)
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Telugu
Advanced (C1)
Timeline
Sr Corporate Agency Manager
HDFC LIFE
02.2026 - Current
Assistant Manager
Axis Maxlife
06.2024 - 04.2025
Sales Manager
Sunshade Roofing and Structurals
05.2015 - 08.2023
B.Tech - Electrical, Electronics And Communications Engineering
Sreenivasa Institute of Management And Sciences