ARVIND KUMAR JHA

• Alert & Case Investigation: Conducted end-to-end investigations into complex alert level and case level transactional patterns to detect Money Laundering (ML) and Money Muling (MM).
• SAR & CTR Reporting: Performed high-quality SAR drafting and filing for SAIR LEAD (USA) and NCA (UK), while managing CTR exceptions to ensure accurate regulatory submissions.
• Adjudication & Research: Utilized customer KYC data, device intelligence, and research tools to determine if alerts required escalation or closure.
• Cross-Functional Collaboration: Partnered with AML and Compliance teams to validate findings and propose preventive actions for fraud-risk mitigation.
• Documentation: Delivered concise investigation summaries and rationales for case disposition to senior stakeholders.

• Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
• Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
• Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
• Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.

· KYC & Screening & Transaction monitoring :Conducted initial screening and KYC verification for a diverse customer base as per RBI and internal guidelines.

· Fraud Detection:Collaborated with teams for fraud detection and risk mitigation in high-value mortgage portfolios (1500 Cr+).

· Risk Assessment:Evaluated "4Cs" (Credit, Collateral, Capacity, Capital) to identify red flags in loan applications.

· Audit Readiness:Maintained accurate records of interactions and approvals, ensuring full compliance with regulatory frameworks.

• RM – Premiere Services
• 1. Onboarding & Compliance (KYC, CDD, EDD)
• KYC (Know Your Customer): Conducting thorough background checks to verify client identity and business interests.
• CDD (Customer Due Diligence): Analyzing the "Source of Wealth" (SOW) and "Source of Funds" (SOF) to ensure they align with the client’s known profile.
• EDD (Enhanced Due Diligence): Performing deep-dive investigations for High-Risk clients, Politically exposed person.