Ishan Ghosal
Bengaluru
Summary
Proactive risk analyst with strong capabilities in anti-money laundering compliance and suspicious activity reporting. Committed to maintaining up-to-date knowledge of regulations and ensuring compliance through effective investigations and training initiatives.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Fincrime Analyst
Revolut
Bengaluru
10.2025 - 04.2026
- Monitored transactions for suspicious activities and compliance issues.
- Reviewed customer accounts for unusual behavior, ensuring compliance with reporting requirements.
- Analyzed data patterns to identify potential fraud risks.
- Documented findings and prepared comprehensive reports for management review to support informed decision-making.
- Utilized monitoring software to track high-risk transactions effectively.
- Conducted training sessions on fraud detection techniques for colleagues, enhancing cross-departmental awareness and response to fraud risks.
- Maintained an up-to-date understanding of anti-money laundering regulations.
- Investigated concerning activities related to suspected fraud to ensure compliance and security.
Risk Analyst
Amazon
Bengaluru
09.2022 - 06.2025
- Utilized data analysis tools to effectively monitor and identify suspicious activities.
- Monitored transactions using AML software to detect anomalies and unusual patterns for risk mitigation.
- Conducted investigations on flagged accounts and transactions to identify potential risks.
- Documented investigation results and prepared detailed reports for management review.
- Prepared detailed reports summarizing investigation results for management review and action.
- Trained junior staff on investigation protocols and risk management strategies.
- Created training materials for employees on how to recognize potential risks in their daily work.
- Assisted in the development of training materials for new staff on AML procedures.
Seller Support Associate
Amazon
Bengaluru
04.2017 - 09.2022
- Resolved seller issues through effective communication and problem-solving skills.
- Provided customer service and technical support to Amazon sellers via phone, email, and chat.
- Assisted sellers with account setup and product listing inquiries.
- Maintained up-to-date knowledge of Amazon policies to assist sellers accurately.
- Collaborated with cross-functional teams to improve seller experience and streamline operational processes.
- Managed escalations by coordinating with internal support teams for timely resolutions.
- Educated sellers on promotions, products, and client programs to enhance customer retention.
Operational Associate
Hinduja Global Solutions
Bengaluru
03.2016 - 03.2017
- Reviewed patient records for accuracy and completeness, reducing potential claim rejections.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Processed medical claims through electronic billing systems, ensuring timely submission and accuracy.
- Coordinated with healthcare providers to resolve billing discrepancies.
- Ensured compliance with healthcare regulations and insurance policies.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Maintained comprehensive documentation of billing transactions and communications to support audit readiness.
- Trained junior staff on billing practices and software usage.
Education
B.Tech - Information Technology
Institue of Technology And Marine Engineering
Kolkata, India05-2015
Skills
- Anti-money laundering
- Anti-money laundering compliance
- Fraud detection
- Transaction monitoring
- Financial crime investigation
- Suspicious activity reporting
- Risk assessment
- Risk management
- Regulatory compliance
- Sanctions screening
- Know your customer
- Customer due diligence
- Enhanced due diligence
- Data analysis
- AML regulations
- Financial investigation
- Anti-money laundering compliance
Certification
Excel
Timeline
Fincrime Analyst
Revolut
10.2025 - 04.2026
Risk Analyst
Amazon
09.2022 - 06.2025
Seller Support Associate
Amazon
04.2017 - 09.2022
Operational Associate
Hinduja Global Solutions
03.2016 - 03.2017
B.Tech - Information Technology
Institue of Technology And Marine Engineering