Arvind Patidar
Manager
Ahmedabad ,Gujarat
Summary
Proven leader with a track record of enhancing customer satisfaction and team productivity at Driving and Manager. Skilled in vehicle maintenance and demonstrating strong leadership qualities, I have successfully reduced safety incidents and improved service standards, resulting in high customer satisfaction ratings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Driver Manager
Driving
03.2022 - Current
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Counseled drivers on violations of company policy or service standards to improve performance.
Hotel Manager
Manager
03.2021 - 01.2022
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Education
Financial Management
Tally Course
Ahemdabad Bachelor Of Science - Science Education
Utkarsh Higher Secondary Science School
Ahmedabad 03.2022
Skills
- Tally
- Strong leadership qualities
- Empathy and patience
- Vehicle maintanence
Certification
Tally Course ,
Languages
English
Intermediate (B1)
Timeline
Driver Manager
Driving
03.2022 - Current
Hotel Manager
Manager
03.2021 - 01.2022
Financial Management
Tally Course
Bachelor Of Science - Science Education
Utkarsh Higher Secondary Science School
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