ARVIND RAMDAS
Bangalore,KA
Summary
Dynamic Business Development Manager with a proven track record at MATRIX FINANCIAL SERVICES, excelling in client acquisition and relationship building. Leveraged strong negotiation skills to secure contracts, driving revenue growth and enhancing market presence. Committed to fostering team collaboration and implementing innovative marketing strategies for sustained success.
Overview
27
27
years of professional experience
Work History
Manager of Operations and BD.
Swastha Life Ayurvedic Clinic and Wellness Centre
BANGALORE
10.2025 - Current
- Achieved business plan and profitability goals by directing daily operations.
- Enhanced collaboration across departments through effective communication coordination.
- Streamlined operations by implementing targeted process improvements.
- Optimized resource allocation via the development of effective team schedules.
- Identified opportunities for improvement by monitoring performance metrics.
- Maintained productivity and quality standards through employee workflow supervision.
- Ensured optimal stock levels with effective inventory management practices.
- Sustained customer satisfaction by promptly resolving complaints.
B.D.M
MATRIX FINANCIAL SERVICES PRIVATE LIMITED
BANGALORE
11.2021 - 08.2025
- Established strong client relationships to ensure alignment with business goals.
- Facilitated training for junior staff on advanced business development techniques.
- Negotiated contracts with potential clients while building sustainable relationships.
- Managed a detailed database of current customers and potential leads.
- Formulated and implemented strategies for effective client acquisition.
Business Development Manager
IKON IT SOLUTIONS
BANGALORE
04.2019 - 06.2021
- Achieved consistent surpassing of targeted sales goals through strategic skill application.
- Enhanced market share in various sectors by employing innovative approaches.
- Diversified business mix while increasing sales from individual clients.
- Supported sales efforts by maintaining an accurate client database.
- Developed potential client sources to boost revenue opportunities.
- Secured purchase commitments via effective client communication strategies.
- Strengthened key client relationships through ongoing contact and follow-up efforts.
- Provided leadership with insights on client feedback related to product offerings.
Business Development Manager
MIND BIRD SOLUTIONS PRIVATE LIMITED
BANGALORE
01.2017 - 07.2019
- Created impactful proposals and presentations targeting prospective clients and stakeholders.
- Assisted in executing strategic marketing campaigns to elevate service visibility.
- Conducted competitor analysis to optimize service positioning and strategic approach.
- Led training sessions on business development best practices for team members.
- Managed a detailed database of current customers and potential leads.
Senior Marketing Executive
DAMASK
BANGALORE
01.2014 - 03.2017
- Increased brand awareness through effective integrated marketing strategies.
- Sold educational accessories directly to schools and institutions, driving revenue growth.
- Identified market trends via research to inform new product and service offerings.
- Worked alongside cross-functional teams to ensure successful execution of marketing campaigns.
Receptionist
Mr. D.N. Nanjunda Reddy Senior Counsel Karnataka High Court
Bangalore
06.2006 - 09.2009
- Attending calls, enquiry and other related works in the office environment.
Medical Transcriptionist
Four Scribe Solutions
03.2003 - 06.2006
- Instructed graduates in Language of Medicine course, focusing on practical applications.
- Oversaw complete responsibility for course structure and content delivery.
Medical Transcriptionist
Professional Speakers, Chennai
08.2001 - 01.2004
- Transcribed doctor's note, discharge summary reports, and gynecological reports etc., of a hospital in the US.
Phonetics Instructor
New Planet Solutions, Bangalore
05.2000 - 06.2001
- Taught graduate students Americanism phonetics and use of the phonetic Keyboard typewriter.
Medical Transcription Instructor
Fortune Softcribe Pvt, Ltd.
Bangalore
08.1998 - 03.2000
- Reviewed and corrected medical transcription trainees' preproduction files.
Office Admin & Computer Operator
Vydehi Institute of Medical Sciences & Research Centre
Bangalore
- Executed timely report generation with Microsoft Office 2007 and ensured prompt submission.
- Verified documents for undergraduate and postgraduate admissions, maintaining high accuracy standards.
- Organized student records to enhance accessibility and facilitate efficient data management.
- Created notifications regarding admissions and important updates for students' information.
- Optimized admission processes by facilitating effective communication among stakeholders.
- Provided essential information to departments including academic, administrative, and evaluation when necessary.
- Managed student database across all academic programs to uphold data integrity.
- Supported Manager of Administration in various secretarial duties to streamline operations.
Trainer
Indo -American Medical Transcriptions, Bangalore
chennai
- Designed training materials for medical transcription software, ensuring clarity and effectiveness.
- Conducted workshops that improved transcription accuracy and streamlined operations.
- Mentored new employees on industry standards and protocols.
- Evaluated trainee performance regularly through structured feedback sessions.
- Partnered with management to refine training programs based on market trends.
Education
Language of medicine course -
Medical Taught graduates
06.2006
Phonetics - Americanism phonetics and use of the phonetic Keyboard typewriter
Fortune SoftcribePvt, Ltd.
06.2001
Medical Transcription -
Indo -American Medical Transcriptions
03.2000
Skills
- Hardworking and committed
- Strong interpersonal skills
- Effective communication abilities
- Self-sufficient and collaborative work style
- Client acquisition and relationship building
- Negotiation and proposal crafting
- Marketing strategy development
- Customer relationship enhancement
- Leadership in team settings
- Revenue optimization strategies
- Problem-solving expertise
- Efficient time management practices
- Market expansion tactics
- Management of growth initiatives
- Partnership strategy formulation
Disclaimer
I hereby declare that the above information provided is true to the best of my knowledge and belief.
Languages
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
KANNADA
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Affiliations
DRAWING & PAINTING
Timeline
Manager of Operations and BD.
Swastha Life Ayurvedic Clinic and Wellness Centre
10.2025 - Current
B.D.M
MATRIX FINANCIAL SERVICES PRIVATE LIMITED
11.2021 - 08.2025
Business Development Manager
IKON IT SOLUTIONS
04.2019 - 06.2021
Business Development Manager
MIND BIRD SOLUTIONS PRIVATE LIMITED
01.2017 - 07.2019
Senior Marketing Executive
DAMASK
01.2014 - 03.2017
Receptionist
Mr. D.N. Nanjunda Reddy Senior Counsel Karnataka High Court
06.2006 - 09.2009
Medical Transcriptionist
Four Scribe Solutions
03.2003 - 06.2006
Medical Transcriptionist
Professional Speakers, Chennai
08.2001 - 01.2004
Phonetics Instructor
New Planet Solutions, Bangalore
05.2000 - 06.2001
Medical Transcription Instructor
Fortune Softcribe Pvt, Ltd.
08.1998 - 03.2000
Office Admin & Computer Operator
Vydehi Institute of Medical Sciences & Research Centre
Trainer
Indo -American Medical Transcriptions, Bangalore
Language of medicine course -
Medical Taught graduates
Phonetics - Americanism phonetics and use of the phonetic Keyboard typewriter
Fortune SoftcribePvt, Ltd.
Medical Transcription -
Indo -American Medical Transcriptions