Arvind Sah
Lucknow,UP
Summary
To acquire a challenging managerial position in the Banking Industry that will allow me to utilize my supervisory, communication, marketing and critical thinking skills to grow and develop along with the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Banking Relationship Manager
HDFC Bank Ltd
09.2023 - Current
- Managing sizeable asset portfolio of existing clints and ensuring high customer satisfaction by coordinating with credit, Operations, Trade etc.
- Relationship building with existing and prospective clients to achieve overall business target on volume and profitability.
- Market Scoping and regularly interacting with branches for lead generation and following complete lead conversion process.
- Ensuring Housekeeping, Compliance and Health check of portfolio.
Branch Head
City Union Bank Ltd
03.2022 - 08.2023
- Planning, Directing and Controlling all operational aspects of branch banking including Customer service, Human resources, administration and sales.
- Ensure all operational standards, policies and procedures were followed and kept up with the always changing government and banking regulation.
- Assess local market conditions and identify current and prospective marketing opportunities.
- Supervise, Motivate and Act as Lead conversion facilitator for the team to achieve individual and branch targets for CASA, Deposit, Advances and third party products.
Branch Development Manager
City Union Bank Ltd
07.2019 - 02.2022
- Supervising and monitoring branch transactions and sales in order to enhance the value of existing accounts and retention of existing portfolio.
- Ensuring high level customer service by Leading, Mentoring and monitoring the performance of the team members to ensure efficiency in operations.
- Implementing instructions receive from Branch manager in operational and sales aspect.
Assistant Manager
City Union Bank Ltd.
07.2017 - 06.2019
- Authorizing and Managing Banking operations like Cash, Clearing, Counter, Advances ect. and ensuring compliance of the bank including latest circular and notifications.
- Managing relation with existing and prospective customers to contribute towards developing business of the bank.
- Cross selling and upselling of banking and third party products to achieve targets.
Senior Associate
City Union Bank Ltd.
08.2014 - 06.2017
- Performing retail Banking operations like Cash, Clearing, Counter, Advances ect. following the rules and regulations of the bank including latest circular & notifications.
- Ensuring customer satisfaction while working on compliance and adhering the audit guidelines.
- Managing relation with customers to explore marketing and cross selling opportunities of bank and third party products.
Education
MBA - Marketing And Finance
Jaipuria Institute of Management
Lucknow06.2014
BBA -
Lucknow University
Lucknow04.2012
GED -
Army School
Lucknow03.2009
High School Diploma -
Army School
Lucknow03.2007
Skills
- Branch Management
- Portfolio Management
- Team Player
- Sales Planning and Targeting
- Strong Work Ethics
- Cost Management
Certification
- Institute: IIBF
Course: JAIIB
- Institute: JCESS
Course: Master Diploma in Computer Information and System Management.
Duration: 18 months
Languages
English
Hindi
Timeline
Business Banking Relationship Manager
HDFC Bank Ltd
09.2023 - Current
Branch Head
City Union Bank Ltd
03.2022 - 08.2023
Branch Development Manager
City Union Bank Ltd
07.2019 - 02.2022
Assistant Manager
City Union Bank Ltd.
07.2017 - 06.2019
Senior Associate
City Union Bank Ltd.
08.2014 - 06.2017
MBA - Marketing And Finance
Jaipuria Institute of Management
BBA -
Lucknow University
GED -
Army School
High School Diploma -
Army School
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