Hi, I’m
Arvind Sethuraman
Bengaluru,Karnataka
Summary
23 Years Experience in Engineering IC & Leadership roles : Multiple Leadership & Senior Management levels , Popular leader with High Team & culture score
4 Years as Vice President of Product & Engineering in Zeta reporting to CTO / CEO Asia Pacific: Led Dev, Product, Quality, Program and Design disciplines, Org size of 300
16 Years in Microsoft: 14 in Redmond, 2 in Bangalore,
Built Large scale systems, Platforms & Managed services, APIs & SDKs and problems needing First principles Thinking and balances architectural correctness with shipping on time with Quality
Strong organizational philosophy, structure and principles, Positive ideology, consistently commended for Bias for Action, Builds bridges across orgs , People & Customer Centric, Loves to learn
Overview
23
years of professional experience
Work History
ZetaBangalore
Vice President of Product & Engineering
09.2021 - Current
Job overview
- Built an extremely High scale Transaction Processing & Rewards Platform used by Huge banks as their core Payments switch powering millions of Txns a day.
- Key Examples: PayZapp (HDFC’s Payments app – India's largest Pvt sector Bank), and FIS – US's largest Banking ecosystem provider provides white label solns to other banks that runs on the Platform called ‘Tachyon’ : I own 60% of SaaS that is part of Tachyon.
- Built from the ground up and running the Pixel Studio Org that has created the Pixel Credit Card ecosystem – India's 1st Digital Card ecosystem.
- Overall, Running 2 organizations: with a total of 300 folks across Dev, Product, Program, Quality, Design and Customer Success.
- Extensive hiring initially, shaping and re-shaping the organization structure and philosophies.
- Built from scratch the Rewards Cashback Platform that issues Real Time rewards and manages the entire Rewards Wallet and lifecycle.
- As part of Tachyon Payments platform: Built and owns the following distinct full scale systems: Card Mgmt Platform, Transaction Processing switch, UPI processing & Card Network integration channels including Closed / private channels, Wallet platform, Clearance and batch processing systems, Rewards Issuance and Earn platform, Merchant Mgmt Platform.
- As Part of Pixel Studio Org: Built the Application processing, Pixel Credit Bundle provisioning, Passbook mgmt, Rewards DIY mgmt, EMI experiences and related services to power the Pixel experiences.
- Retail Payments Organization - https://www.zeta.tech/us
Microsoft CorporationRedmond, WA
Principal Group Engineering Manager
11.2018 - 09.2021
Job overview
- Built (from scratch) and currently leading a Team of 82 folks for multiple sub-teams in the Teams Administration & Manageability division of 'Microsoft Teams' organization.
- Developed & Shipped Teams Device Management scenarios for Microsoft Teams devices that is responsible for Device Lifecycle, Policy management, Device Health, Real time alerting, Device Workflows and much more.
- Developing Teams Migration APIs for Go Local & Data sovereignty scenarios and Mergers, Acquisitions & Divestures solutions for Fortune 500 and large enterprises.
- Shipped Teams Usage & Analytics insights, and a platform for Real Time notifications for anomalous states for Teams Manageability & IT Admins across their organizations.
- Currently given the responsibility to develop the charter, strategy and execution for Mobile Platform for all of Microsoft Teams (think WeChat scale).
- Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams
Microsoft
Principal Engineering Manager
04.2015 - 08.2018
Job overview
- Responsible for Key Platform decisions that catapulted the Microsoft Partner Center program from 20 million dollars/year to 6.2 billion dollars per year.
- Designed & developed the Microsoft Partner Center APIs that allows Product Catalog Management, Commercial Purchases & Invoicing, Profile Management, Service Health modeling and more for Microsoft 1st party products for their Reseller ecosystem.
- Designed the Microsoft 3rd party ecosystem and the lifecycle around it to build a robust and healthy ISV & 3rd party developer base for Commercial Cloud.
- Designed the Microsoft Azure & SaaS Ingestion APIs for Commercial 3rd party Vendors (Marketplace ISVs) to ingest their products as part of the Microsoft Azure marketplace effort.
- Microsoft Partner Center - https://partner.microsoft.com
Microsoft
Principal Engineering Manager
09.2013 - 04.2015
Job overview
- Designed and led team to implement the IoT Management Service architecture and API surface for enterprise IoT applications that serves as the platform offering for all Health & Diagnostics aspects of enterprise device management.
Microsoft
Senior Group Engineering Manager
08.2012 - 09.2013
Job overview
- Led the App Insights team to deliver Management as a Service solution targeted around Live Site monitoring, Diagnosis and Data Analysis.
- This solution delivers Application performance monitoring solutions for apps built on top of the .Net platform.
- Drove my 35 person organization into building classic Monitoring and scalable Test in Production infrastructure for our Tofino Azure services with an availability health model.
Microsoft
Senior Engineering Manager
04.2008 - 08.2012
Job overview
- Worked on the Gemini Manageability Platform that aims to provide deployment, Piloting, Smart Routing and Pipelining of Business Intelligence as a set of Platform services for the entire Windows Phone services Engineering Org.
- Designed, developed and shipped the My Phone service that locates a lost/stolen phone and remotely rings, locks and erases a phone as per the user choice.
Microsoft
Software Engineer 2
07.2005 - 04.2008
Job overview
- Developed and tested the Internet Explorer 8 version with the WebSlices, Accelarators and Desktop Search Integration as the main features of IE 8.
- Developed and tested the RSS Platform in the IE 7.0 version which was shipped with very high quality.
AT&TChicago, IL
Software Developer
03.2003 - 07.2005
Job overview
- Designed and developed the API set for Cingular's Billing Team on which the Cingular Billing was based.
- Developed in J2EE platform using Session and Entity Beans.
- Designed and architected the Single Sign on Page for Cingular's partners.
Education
University Of Illinois
Masters from Computer Sci.
01.2003
SVCE
Bachelor of Technology
01.2000
Skills
- Organizational Development
- Management & Technology Leadership
- Distributed systems
- Platforms & High scale services
- APIs & SDKs
- NET
- Java
- C
- SQL
- No SQL
- Document DB
Key Differentiators
- High Execution success
- Clarity of Vision & Articulation
- Popular leader with High Leader and Org score
- People & Product Centric
Personal Information
Title: Vice President of Product & Engineering
Timeline
Vice President of Product & Engineering
Zeta
09.2021 - Current
Principal Group Engineering Manager
Microsoft Corporation
11.2018 - 09.2021
Principal Engineering Manager
Microsoft
04.2015 - 08.2018
Principal Engineering Manager
Microsoft
09.2013 - 04.2015
Senior Group Engineering Manager
Microsoft
08.2012 - 09.2013
Senior Engineering Manager
Microsoft
04.2008 - 08.2012
Software Engineer 2
Microsoft
07.2005 - 04.2008
Software Developer
AT&T
03.2003 - 07.2005
University Of Illinois
Masters from Computer Sci.
SVCE
Bachelor of Technology