ARVIND SINGH
New Delhi
Summary
Enthusiastic hospitality professional with number of years of experience in successfully promoting products and providing excellent customer service . A competent, focused and experienced professional who feels that his greatest strengths are strong commitment to providing the highest level of loyalty and service to his employers, colleagues & companies patrons. Secondly my ability to develop and maintain a close working relationship with senior managers in turn helps me to gale a in depth understanding of an employer's needs, goals and ambitions.
Overview
8
8
years of professional experience
Work History
BRAND AMBASSADOR - PERNOD RICARD
DELHI DUTY FREE SERVICES PRIVATE LIMITED
06.2022 - Current
- Approached customers and initiated conversations to determine their needs and preferences.
- Showed understanding of customers personal style and preferences when offering product advice.
- Learned how to be a team player and bond with other associates.I've continued to learn to keep a positive attitude and provide a positive environment.
- Stock display with new merchandise restocked when products were selling out.
SALES ASSOCIATE
DELHI DUTY FREE SERVICES PRIVATE LIMITED
09.2018 - 06.2022
- Increased sales by offering advice on purchase and promoting additional products.
- Accurately processed POS transactions , returning coins , currency, payment card and receipt to customer.
- Engaging with customers to build rapport and loyalty.
- Trained and developed new hires in company processes , product knowledge, customer service and selling techniques.
Industrial Trainee
Shangri-La Barr Al -Jissah Resort and Spa
10.2017 - 04.2018
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
Education
Luxury Retail Management - Retail Management
Luxury Connect Business School
Gurugram , India03.2020
B.Sc - Tourism and Hospitality Management
Madurai Kamraj University
Tamil Nadu11.2018
High School -
Delhi Public School Vasant Kunj
Delhi03.2015
Skills
- Customer service
- Effective communicator
- Team leadership qualities
- Goal-oriented mindset
- Teamwork and collaboration
- Time management
- Problem-solving
- Critical thinking
- Decision-making
- Rapport building
LANGUAGE SKILLS
Mother tongue(s): HINDI
Other language(s): ENGLISH
Timeline
BRAND AMBASSADOR - PERNOD RICARD
DELHI DUTY FREE SERVICES PRIVATE LIMITED
06.2022 - Current
SALES ASSOCIATE
DELHI DUTY FREE SERVICES PRIVATE LIMITED
09.2018 - 06.2022
Industrial Trainee
Shangri-La Barr Al -Jissah Resort and Spa
10.2017 - 04.2018
Luxury Retail Management - Retail Management
Luxury Connect Business School
B.Sc - Tourism and Hospitality Management
Madurai Kamraj University
High School -
Delhi Public School Vasant Kunj
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