Arwa Patla
Mumbai
Summary
Hardworking Senior Associate enthusiastic about take on exciting new challenges—dynamic communicator with a disciplined approach.
Overview
9
9
years of professional experience
Work History
Sr. Associate
Hindustan Glass House
Thane
10.2014 - 08.2019
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Served as liaison, facilitating communication between management and associates.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Gained hands-on experience in conducting risk assessments and implementing mitigation strategies.
- Assisted in analyzing project data and preparing reports for management review.
- Developed effective time management skills by prioritizing tasks and meeting deadlines.
Associate
India Glass House
Thane
02.2011 - 09.2014
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Assisted in planning project activities and assigning tasks to team members.
Education
Higher Secondary - Commerce
Smt. Kaveridevi Kedarmal Agrawal Arts & Commerce
Malkapur03.2003
Skills
- Project Planning
- Schedule Management
- Collaborative Environments
- Corrective Actions
- Coordination
- Communication
- Best Practices and Methodologies
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Arabic
Upper intermediate (B2)
Gujarati
Upper intermediate (B2)
Timeline
Sr. Associate
Hindustan Glass House
10.2014 - 08.2019
Associate
India Glass House
02.2011 - 09.2014
Higher Secondary - Commerce
Smt. Kaveridevi Kedarmal Agrawal Arts & Commerce