Arya Abinash
Bhubaneswar
Summary
Dynamic Technical Support Associate and Junior Android Developer with a proven track record at Quick ad pro and WayIndia Software Solutions. Excelled in optimizing CRM workflows and developing Android applications, showcasing strong Python and communication skills. Achieved significant improvements in automation processes and software compatibility, exceeding SLAs and enhancing user satisfaction.
Overview
2
2
years of professional experience
Work History
Technical Support Associate
Quick ad pro
09.2024 - Current
- Responsible for troubleshooting technical issues, optimizing CRM workflows, and ensuring seamless integration of automation processes
- Diagnose and troubleshoot technical issues reported by users
- Provide step-by-step solutions or guide customers through resolutions
- Stay updated on the features, functionalities, and limitations of the software
- Meet or exceed service level agreements (SLAs) for response and resolution times.Ensure compliance with company policies and industry standards
Junior Android Developer
WayIndia Software Solutions
Bhubaneswar
03.2023 - 08.2023
- Assisting in the development and maintenance of Android applications
- Writing clean, efficient, and maintainable code in Java
- Testing applications on various Android devices to ensure compatibility and performance
- Staying updated with the latest Android development trends and technologies
Education
Bachelor's degree - Computer Science
Trident Academy of Technology
Bhubaneshwar, Orissa09.2023
12th Pass - CBSE | Hindi medium
Kendriya Vidalaya No.1 Bhubaneswar
Bhubaneshwar, Orissa01.2019
10th Pass - CBSE | Hindi medium
Kendriya Vidalaya No.1
Bhubaneshwar, Orissa01.2017
Skills
- Python
- Technical Support
- Build automation
- Android
- Software development
- SaaS
- Java
- Mobile applications
- APIs
- Communication skills
- CRM software
Personal Information
- Total Experience: 1
- Industry: Software Development
- Willing To Relocate: Anywhere
- Date of Birth: 06/20/01
Timeline
Technical Support Associate
Quick ad pro
09.2024 - Current
Junior Android Developer
WayIndia Software Solutions
03.2023 - 08.2023
Bachelor's degree - Computer Science
Trident Academy of Technology
12th Pass - CBSE | Hindi medium
Kendriya Vidalaya No.1 Bhubaneswar
10th Pass - CBSE | Hindi medium
Kendriya Vidalaya No.1
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