Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Arya Prem

Arya Prem

Associate Global Immigration
Bengaluru,KA

Summary

Results-oriented Global Immigration Associate with 4 years of experience, specializing in global immigration for 3 years. Expertise includes navigating complex immigration landscapes, strategizing visa eligibility assessments, and maintaining clear client communication. Proven track record in managing deadlines and staying abreast of evolving immigration laws. Committed to facilitating informed decisions for individuals and businesses in global immigration.

Overview

4
4
years of professional experience
2
2
Certificates
2
2
Languages

Work History

Associate - Global Immigration

Infosys Ltd.
Bengaluru, Karnataka
09.2022 - Current
  • Provided immigration guidance to Infosys employees, ensuring understanding of processes such as work permits and visa
    applications.
  • Resolved immigration-related issues promptly, ensuring uninterrupted operations flow.
  • Daily communicated with 15-20 employees and processed 8-13 cases, prioritizing accuracy and timeliness.
  • Compiled and summarized data for Infosys employers and managers, facilitating informed decision-making.
  • Stayed updated on immigration matters and laws, demonstrating commitment to continuous learning.
  • Collaborated with internal teams to ensure timely responses to immigration needs.
  • Played pivotal role in improving case management processes,

Business Immigration Analyst

Fragomen Immigration Services
Kochi, Kerala
06.2021 - 09.2022
  • Drafted H-1B visa applications for corporate clients, including leading companies such as Netflix, Adobe, HP, and NVIDIA, ensuring strict compliance with all relevant immigration regulations and requirements.
  • Monitored the status of pending cases, proactively following up with caseworkers to ensure efficient and timely case progression.
  • Managed and maintained confidential client contact information within the organization's proprietary case management system, focusing on precision and confidentiality.
  • Updated foreign national records in the immigration system and proficiently collected and organized essential documents, ensuring accurate and complete case files.
  • Provided regular status updates to clients and senior-level team members, drawing upon specialized knowledge of corporate immigration, particularly in the context of H-1B visa processing, to effectively manage cases for corporate clients.

Senior Officer - Retail Banking

ICICI Bank Limited
Thrissur, Kerala
08.2018 - 07.2019
  • Proficiently used Finacle and Finacle Customer Relationship Management systems to address the end-to-end customer service needs for banking products
  • Skillfully counted the cash in drawers at the start of shifts, calculated total payments received over specific periods, and accurately reconciled these figures with total sales, ensuring financial integrity
  • Maintained precise and organized balance sheets that documented transaction amounts and numbers
  • Kept detailed records of customer interactions and transactions, including inquiries, complaints, comments, and the actions taken in response
  • Actively engaged with customers through telephone and in-person interactions
  • Provided comprehensive information about products and services, processed orders, managed account cancellations, and skillfully resolved customer complaints, enhancing the overall customer service experience.

Education

Post Graduate Diploma - Banking Operations

NIIT Ltd
New Delhi, India
08.2018 - 06.2019

Bachelor of Technology - Computer Science & Engineering

University of Calicut
Thrissur, India
08.2014 - 06.2018

Skills

Decision-Making

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Certification

Get started with Power BI - Microsoft

Timeline

Get started with Power BI - Microsoft
10-2023
Excel Essential Training (Microsoft 365) - National Association of State Boards of Accountancy (NASBA) - 140940
10-2023

Associate - Global Immigration

Infosys Ltd.
09.2022 - Current

Business Immigration Analyst

Fragomen Immigration Services
06.2021 - 09.2022

Post Graduate Diploma - Banking Operations

NIIT Ltd
08.2018 - 06.2019

Senior Officer - Retail Banking

ICICI Bank Limited
08.2018 - 07.2019

Bachelor of Technology - Computer Science & Engineering

University of Calicut
08.2014 - 06.2018
Arya PremAssociate Global Immigration