Summary
Overview
Work History
Education
Skills
Websites
Certification
Extracurricular Activities
Professional Summary - Experience
Languages
References
Timeline
Generic

Aryan Deep

Ghaziabad

Summary

Personable and dedicated customer service representative with good experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Account Manager

TATA AIG
05.2024 - Current
  • Conducted a comprehensive analysis of banking channel sales data to identify trends and growth opportunities, increasing Gross Written Premium (GWP) by 20%.
  • Performed claims data analysis to detect high-risk regions, improving loss ratios and underwriting profitability.
  • Managed policyholder data for targeted campaigns, enhancing retention rates by 70% through upselling and cross-selling strategies.
  • Led documentation and stakeholder communication for insurance-banking solutions, ensuring clarity and alignment.
  • Collaborated with banking partners to expand insurance product portfolios by launching new products, and optimizing distribution strategies.
  • Delivered financial, risk, and claims reports for management decision-making processes.
  • Mapped and documented deal closure workflows with cross-functional teams to ensure compliance with regulatory requirements.
  • Facilitated workshops with Compliance and IT teams to streamline policy origination workflows, reducing turnaround time.
  • Conducted regular check-ins with clients to address concerns and gather feedback.
  • Coordinated project timelines and ensured timely delivery of services to clients.

Management Trainee

TATA AIG
05.2023 - 05.2024
  • Have onboarded new Clients and maintained liasoning with the client for the business flow.
  • Have achieved the retention percentage for the channel.
  • Supported product launch initiatives through data-backed market research and channel partner training.
  • Achieved targeted retention rates through proactive account management and client relationship building.
  • Devising a strategy to acquire new customers and expand the presence in the untapped market.
  • Developed marketing and sales enablement collaterals to boost partner engagement and sales conversion rates.
  • Maintained the dashboards for keeping the track of the business.

Market Research Analyst Intern

Tripo Saints
07.2022 - 08.2022
  • Developed marketing strategy through in-depth analysis of Indian cultures.
  • Conducted market research to gather insights for customer attraction initiatives.
  • Created Tableau dashboards for monthly review meetings to enhance data visualization.

Sales & Data Analyst Intern

Universal Tribes
05.2022 - 07.2022
  • Conducted research to create a market plan and define the target market for the company.
  • Contacted customers in order to study quality attributes and product satisfaction.
  • Assisted management in achieving sales targets through strategy formation.
  • Provided management with new ways to improve the product by gathering feedback.

Education

PGDM - Marketing

Birla Institute of Management Technology
Greater Noida
03-2023

B. Com -

University of Delhi
Delhi
07-2021

12th -

Mount Litera Zee School
Unnao
03-2018

10th -

Kendriya Vidyalaya
Unnao
03-2016

Skills

  • Excel and Google Sheets
  • Data analytics and KPI reporting
  • Strong communication skills
  • Presentation delivery
  • Claims analysis
  • Risk management
  • Agile and Scrum methodologies
  • Stakeholder engagement
  • Partner relationship management
  • Product pricing strategies
  • Competitive analysis
  • Compliance management
  • Market research
  • Data analysis

Websites

Certification

  • IT Business Analyst (Associate Level), QBI Institute
  • KPMG Six Sigma Green Belt, KPMG
  • Scrum Master, LinkedIn learning
  • Excel, LinkedIn learning

Extracurricular Activities

Was part of the Project Kilkari- Initiative to educate underprivileged students in Under graduation. Active Volunteer in National Service Scheme(NSS). Have area of Interest in Singing. Was also a part of Music Society. Performed in various events of the college.

Professional Summary - Experience

  • Tata AIG, Senior manager (15/05/24-Present)
  • TATA AIG, Management trainee (15/05/23-15/05/24)
  • Universal Tribes, Sales and Data Analyst Intern (01/05/22-30/06/22)
  • Tripo Saints, Market research Analyst Intern (02/07/22-01/08/22)

Languages

Hindi
First Language
English
Intermediate (B1)
B1

References

References available upon request.

Timeline

Account Manager

TATA AIG
05.2024 - Current

Management Trainee

TATA AIG
05.2023 - 05.2024

Market Research Analyst Intern

Tripo Saints
07.2022 - 08.2022

Sales & Data Analyst Intern

Universal Tribes
05.2022 - 07.2022

PGDM - Marketing

Birla Institute of Management Technology

B. Com -

University of Delhi

12th -

Mount Litera Zee School

10th -

Kendriya Vidyalaya

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Aryan Deep