Focused, analytical and a quick-thinking professional with good communication skills and adaptability. Proven expertise in requirement gathering, consultative skills, demonstration facilitation and ensuring software reliability and performance by conducting quality assurance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ASC Consultant
TATA Consultancy Services Limited
12.2021 - Current
Requirements gathering from customers along with business analyst.
Provide functional consulting for Kafka upgrade with stakeholders and project team.
Providing technology stack upgrade demonstrations involving Kafka to the testing audience and stakeholders.
Test script designing and execution for product implementation.
Collaborating with customer for UAT. Helping them to incorporate the product with standard processes.
Providing support during post deployment of the project.
Preparing and inspection of deliverable like Validation Test Plan, RTM and Test Summary Report.
Performing managed services for various types of issues raised.
Troubleshooting with developers for issues reported.
Prioritizing defects raised by customers with the product team.
Sending out weekly and monthly reports to stakeholders.
Coordinating with quality assurance, developers and project managers to assess scope of project.
Mentoring new resources and ensuring they take up required assessments and trainings.
Participating in internal audits for various projects in the account.
Client: Virgin Australia
Project: SOA OPSB Decommissioning
Senior Business Quality Analyst
RxLogix Corporation India Pvt. Limited
03.2020 - 12.2021
Requirements gathering from customers - Merck, Jazz Pharmaceutical, Mallinckrodt, Novo Nordisk.
Product consultation, workshops/demos for product and product configuration at client environment.
Test script design and execution for internal product and product implementation.
Collaborating with customer for leading and performing computer system validation (CSV). Helping them to incorporate the product with utmost compliance and introducing minimal deviations from their existing business processes.
Providing support during hyper-care post deployment of the build.
Preparing and inspection of deliverable like Validation Test Plan, RTM and Test Summary Report.
Performing managed services for various types of issues raised.
Troubleshooting with developers for issues reported by analyzing log files hosted on LINUX servers.
Prioritizing defects raised by customers with the product team.
Sending out weekly and monthly reports to stakeholders.
Coordinating with quality assurance, developers and project managers to assess scope of project.
Leading a team of three people for business configurations and product testing.
Mentoring new resources and ensuring they take up required assessments and trainings.
Project: PV Intake – Implementation
QA Analyst
Cognizant Technology Solutions
10.2018 - 11.2019
Communication with development team, business and clients to deliver optimum product.
Debugging code and performing RCA by reviewing configuration files/logs
Collaborating with developers and product owners to stay current on product features and functionality
Creating efficient test scripts to manage automated testing of certain products and features
Data creation on integration issues and vulnerabilities and reporting findings to stakeholders with improvement recommendation
Optimization test cases to maximize success of manual software testing.
Attending meetings with quality assurance, developers and project managers to assess project scope.
Automation of functional and regression testing for more than 3 projects.
Project: SalesForce CRM Implementation
Quality Assurance Analyst-Associate 2
IHS Markit
08.2015 - 10.2018
Analyzing and testing product builds to determine bugs and provide assistance in solving issues
Responsible for setting up test environments and smoke testing before execution begins.
Creating accurate and efficient test scripts in ALM to manage testing of certain products and features
Managing SSMS 2008/SSMS 2012 and located root cause of problems by reviewing configuration files
Identification and tracking of defects and support developers in resolving problems.
Maintenance of all automation scripts inventories and review all product changes.
Communicating results to stakeholders and project members
Reviewing project requirements to uncover bugs and resolve issues within a timely manner
Representing team in daily scrum, sprint planning meetings, retrospective meetings etc.
Project: Wall Street Office - Financial Services
Software Engineer
Tech Mahindra Limited
07.2013 - 08.2015
Installation and configuration of software applications and tested solutions for effectiveness.
Performing smoke, integration, sanity and regression testing.
Utilizing DB2 and Quality Centre to diagnose root cause issues.
Designing test cases for manual software testing with consistent and thorough approaches.
Logging defects found during test execution in Quality Center (ALM), VSTS.
Updating Regression Suite after every release.
Arranging and coordinate knowledge transition sessions for new resources in the project.