Accomplished Deputy Manager with a proven track record at Philips Global Business Services, adept in leveraging analytical and leadership skills to drive business performance and efficiency improvements. Expert in SAP and Excel, with a knack for maintaining composure under pressure, I've spearheaded cross-functional teams to enhance operational workflows, achieving significant process optimizations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deputy Manager
Philips Global Business Services
Chennai
12.2023 - Current
Analyzed business performance data and forecasted business results for upper management.
Worked closely with customers to understand needs and resolve diverse issues.
Evaluated individual and team business performance and identified opportunities for improvement.
Provided necessary technical assistance and advice to subordinates when needed.
Created processes for handling customer complaints effectively.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Created and managed budgets for travel, training, and team-building activities.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Coordinated with other departments to ensure smooth functioning of activities.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained records of all operational activities for future reference.
Developed and implemented new procedures to improve efficiency of the organization.
Finance & Operations Analyst
Accenture Solutions Pvt. Ltd.
Chennai
12.2020 - 12.2023
AFS preparation and review quality with no errors, and ensuring agreed timelines for designated entities (Microsoft – India and Europe region).
Adhere to and implement the standardization of project requirements.
Understanding and delivery of Thomson Reuters tool requirements.
Ensuring consistent follow up / timely documentation at work and effective knowledge sharing within teams
Supporting and contributing to projects and automation opportunities.
Efficient coordination at work ensures deliverables are met as per requirements and on time, while maintaining stakeholder relationships through sharing timely and relevant information with clients and management.
Collaborated with cross-functional teams to identify process improvement opportunities.
Business Analyst
Specsmakers Opticians Pvt. Ltd
Chennai
02.2018 - 12.2020
Led a team of 10 for the regular accounting of transactions.
Feasibility study for the expansion of the business.
Gathered and organized data to analyze current industry trends.
Analyzed existing systems and processes to identify areas of improvement.
Budgeting, forecasting, and variance analysis.
Share price valuation for FDI.
Preparation of business plans for prospective investors.
Presented complex technical concepts in clear manner suitable for non-technical audiences.
Articled Assistant
Sundaram and Srinivasan, Chartered Accountants
Chennai
07.2013 - 06.2016
Oversaw full accounting cycle and prepared applicable financial statements.
Provided administrative support, including preparing engagement letters and managing documentation.
Prepared financial statements in accordance with Generally Accepted Accounting Principles.
Mitigated annual audit risks and developed final certification reports for small businesses.
Assisted in preparation and filing of tax returns for individuals and businesses.
Conducted monthly bank reconciliations to ensure accuracy of account balances.
Created spreadsheets using Microsoft Excel for tracking expenses, revenue, assets, liabilities.
Conducted research on relevant tax laws and accounting standards to ensure compliance.
Assisted senior staff members with compiling detailed reports for internal use or external presentations.
Assisted in the preparation of budget forecasts and financial projections for clients.
Assisted in conducting due diligence for mergers and acquisitions.
Collaborated with external partners to complete audits.
Team Lead
Bank of America
Chennai
05.2012 - 07.2012
As a part of the Cash Management Services team, I led a small team of five to track payments to ensure that standard operating procedures are adhered to and that collections are not overdue beyond the credit period.
Identified opportunities for process improvements, implementing changes when required.
Ensured compliance with legal and regulatory requirements in all team activities.
Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Developed strategies to increase team productivity and improve customer service levels.
Maintained positive working relationship with fellow staff and management.
Reviewed completed work to verify consistency, quality, and conformance.
Education
Chartered Accountancy - Intermediate
Institute of Chartered Accountants of India
Chennai
05-2013
Bachelor of Commerce - Accounting and Finance
M.O.P Vaishnav College For Women
Chennai
06-2012
Skills
MS Excel
MS Word
MS PowerPoint
SAP (ECC and HANA)
Tableau
Power BI
Analytical problem-solving
Logical problem-solving
Calm under pressure
Flexible
Sociable
Multi-tasking
Leadership ability
Languages
Tamil
Native language
English
Proficient (C2)
C2
Hindi
Elementary (A2)
A2
Timeline
Deputy Manager
Philips Global Business Services
12.2023 - Current
Finance & Operations Analyst
Accenture Solutions Pvt. Ltd.
12.2020 - 12.2023
Business Analyst
Specsmakers Opticians Pvt. Ltd
02.2018 - 12.2020
Articled Assistant
Sundaram and Srinivasan, Chartered Accountants
07.2013 - 06.2016
Team Lead
Bank of America
05.2012 - 07.2012
Diploma in Computer Applications
Chartered Accountancy - Intermediate
Institute of Chartered Accountants of India
Bachelor of Commerce - Accounting and Finance
M.O.P Vaishnav College For Women
Hobbies and Interests
Playing Badminton
Solving Su-do-Ku and Rubik's cube
Personal Information
Date of Birth: 02nd July 1992
References
References available upon request.
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