Experienced project manager with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing milestones across high-performance teams. Well-versed in banking relates projects planning and deployment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Project Manager
Rackspace Technology, Inc.
07.2021 - 04.2024
Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
Provided detailed project status updates to stakeholders and executive management.
IT Project Manager
BluSapphire Cyber Systems Pvt Limited
11.2018 - 07.2021
Managed implementations and operations of cybersecurity products and managed security services for network, endpoints and applications (API)
Utilized Agile Scrum methodologies for handling product integration, feature enhancements and customizations
Managed implementation and operations of managed security services across various business verticals
Coordinated Scrum with Azure Dev-ops methodology to plan, develop, and deliver product, that increased product releases and cost savings
Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
Project Manager
ComputeNext India Private Ltd.
09.2017 - 10.2018
Provide project management support for assigned projects, facilitate communication and collaboration across teams and departments to help projects succeed
Develop and implement project plans, and goals
Oversee project execution to ensure successful delivery and customer satisfaction
Analyze and report on project performance to facilitate data-driven decision making
Collaborate with internal and external stakeholders to develop and implement best practice program processes
Resolve conflicts, identify issues/risks, and initiate corrective measures as needed
Lead cross-functional teams and provide guidance on project objectives
Proactively identify risks and initiate action plans to mitigate them
IT Business Analyst
Intense Technologies Private Limited
04.2013 - 08.2017
Business analysis for companies’ custom solutions for Document Management Systems (DMS), Customer End-to-End Onboarding with biometrics and mobile apps in compliance with Know Your Customer (KYC) regulations, Customer Communication Management (CCM) Solutions across various Lines of Business (LOBs)
Performed requirement elicitation techniques such as user interviews and joint-application-development (JAD) sessions, collected business requirements and created corresponding functional requirements and non-functional requirements in functional specification document, defining precise solutions as per client requirements
Ensured the development team's full understanding of system requirements, providing assistance and addressing questions and issues that arose during development for their task completion
Facilitated the clarification of functional specifications issues as they emerged throughout the development process, ensuring smooth progress
Ensured documentation accuracy, completeness, and clarity, and presented it to internal stakeholders for transparent communication
Created various documents, including Meeting Minutes, Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS)
Conducted solution training sessions and facilitated successful User Acceptance Tests (UATs) to validate solution functionality
Assisted the QA team in developing Test Plans, Test Cases, Test Scenarios and conducted pre-UAT testing, collaborating with the Dev team to address identified issues
Maintaining and monitoring project plans, project schedules, work hours, budgets, and costs
Organizing, attending, and participating in stakeholder meetings
Assess project risks and issues and provide solutions where applicable
Assisted in the development of sales proposals and presentations
Sales Executive
Novus Leisure Group
09.2009 - 02.2013
Representing leisure services and facilities to prospective clients and customers in the effort to deliver outstanding guest service and financial profitability
Executed sales strategy that resulted in a 25% increase in business occupancy and a 20% increase in revenue
Negotiated contracts and rates with corporate clients, resulting in a 15% increase in corporate bookings and a 10% increase in revenue from corporate clients
Sales Executive
SRJ Marketing Group
01.2009 - 08.2009
Steering business to customer (B2C) sales forward by selling business products
Driven sales through cold calling and face-to-face meetings to demonstrate products
Prepared and delivered products presentations
Collaborate with team members to achieve better sales target
Gather feedback from customers or prospects and share it with internal teams
Create frequent reviews and reports with sales data
Education
Master of Science - Information Systems Management
Cardiff Metropolitan University
12.2009
Bachelor of Technology - Electronics and Communications Engineering
JNTU
12.2005
Skills
Project management
Risk management
Team management and coordination
Business analysis
Project scoping
Microsoft Office skills (Advanced)
Documentation And Reporting
Banking Domain expertise
Certification
ITIL Foundation Certification, AXELOS, 2020
AWS cloud practitioner and azure fundamentals
Timeline
IT Project Manager
Rackspace Technology, Inc.
07.2021 - 04.2024
IT Project Manager
BluSapphire Cyber Systems Pvt Limited
11.2018 - 07.2021
Project Manager
ComputeNext India Private Ltd.
09.2017 - 10.2018
IT Business Analyst
Intense Technologies Private Limited
04.2013 - 08.2017
Sales Executive
Novus Leisure Group
09.2009 - 02.2013
Sales Executive
SRJ Marketing Group
01.2009 - 08.2009
Master of Science - Information Systems Management
Cardiff Metropolitan University
Bachelor of Technology - Electronics and Communications Engineering