MOHAMMAD SHAHID
Dehradun
Summary
To work with an organization that would help me to enhance my current skills and competencies in Food and Beverage department and at the same time provides a chance to contribute towards the organization over all development
Dedicated professional with several years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor.
Results-driven Waitress with many years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders, and assisting guests in making menu choices. Reliable, customer service-driven team player.
Seasoned Head Waiter known for high productivity and efficient task completion. Specialized skills include advanced customer service, team leadership, and inventory management. Excel in communication, problem-solving, and time management to ensure seamless dining experiences.
Overview
12
12
years of professional experience
Work History
Head Waiter
Celebrity cruise
Miami
09.2023 - 11.2024
- Implemented new POS system and trained staff members on use.
- Assisted servers with taking orders from customers as needed during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Giving every month inventory.
- Worked as a head waiter in OVC with snack attendant and one maitre de hotel.
Waiter
Celebrity Equinox
11.2021 - 07.2022
Assistant Waiter
Celebrity Millennium
01.2019 - 12.2020
Maggazzino Incharge
Costa Diadema
01.2018 - 12.2019
Waiter
Costa Mediterranean
01.2017 - 12.2018
Food and Beverage Server
Costa Magica
01.2017 - 08.2017
Assistant Waiter
Costa Crociere
11.2015 - 07.2016
Catering Executive
The Imperial
New Delhi
08.2012 - 07.2015
Education
BHMCT -
Govt IHM Dehradun
Dehradun, U.K01.2012
Sr. Secondary Education -
S.G.R.R public school
Dehradun01.2007
High School -
S.G.R.R public school
Dehradun01.2005
Skills
- MICROS
- PROLOFIC
- CANASPLUS
- Pos
- Upselling techniques
- High volume dining
- Service prioritization
- Menu presentation
- Buffet setup and takedown
- Dining area maintenance
- Table coordination
- Food and beverage pairings
- Customer service management
- Menu memorization
- Team building
- Recordkeeping
- Wine service
- Order taking
- Food safety
- Kitchen staff coordination
- Plates presentation
- Wine pairings
- Event planning
- Team supervision
- POS system operation
- Compliance standards
- Table management
Languages
- English
- Hindi
Hobbies and Interests
- Playing Cricket
- Listening to music
- Travelling
Training
Six months, Hotel Westin Sohna Resorts and Spa Gurgaon, all four major Departments
Roles And Responsibilities
- Looking after bar operation
- Spirits Inventory Management (Including soft beverages)
- Controlling of shortages
- Taking care of O/E Inventory
- Taking care of Allergic food
- Upselling in Restaurant
- Manage a team in cruise
Personal Information
- Father's Name: Mr. L. A. Khan
- Date of Birth: 06/30/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Head Waiter
Celebrity cruise
09.2023 - 11.2024
Waiter
Celebrity Equinox
11.2021 - 07.2022
Assistant Waiter
Celebrity Millennium
01.2019 - 12.2020
Maggazzino Incharge
Costa Diadema
01.2018 - 12.2019
Waiter
Costa Mediterranean
01.2017 - 12.2018
Food and Beverage Server
Costa Magica
01.2017 - 08.2017
Assistant Waiter
Costa Crociere
11.2015 - 07.2016
Catering Executive
The Imperial
08.2012 - 07.2015
BHMCT -
Govt IHM Dehradun
Sr. Secondary Education -
S.G.R.R public school
High School -
S.G.R.R public school